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Thank you, Alex, for all of your help. He helped me with my setup and now I feel I'm on the right track to success.
Thank you for your amazing review and feedback🙏
Our support team is ready to help 24/7 😎
The trial app has to approve a charge of $ 0, which is illegal operation, which means that you can modify the charge level and force the payment at any time in the background without feeling secure.
Hi there!
ReConvert charges based on usage, which means when you install the app you must approve charges for the highest plan, so we can charge each month based on this month's usage.
If your usage puts you on the free plan, you might see a charge of $0, which means you were not charged.
This is completely legal and in accordance with Shopify's payment procedures.
If you have any issue with the app charges we'd be more than happy to help solve it for you, we're available at care@stilyoapps.com or at the live chat through the app- looking forward to hearing from you :)
It's really cool. There are alternatives that cost straight away, but this is free so I'd recommend it to beginners. Wish it had a timer though
Thank you for your 5 star review 👍 We have pop-up with timer. We hope you'll get many upsells!😎
Un support client très réactif, même le dimanche. Une application facile à utiliser et qui sera très utile. Bravo
Merci pour la note 4 étoiles !
Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊
Meilleurs vœux!
Jordan | Customer Care
There was no such thing yet, a genius funnel that boosted my sales on the site, beyond that, the customer service helped me a lot to understand things and operate what is needed, Kitzer highly recommends
Thank you for your review of our Shopify app! We're so glad to hear that you found our funnel to be genius and that it boosted your sales on your site.
We designed our funnel to be effective and easy to use, so that merchants of all levels of experience can use it to grow their businesses. We're glad that you found that our funnel was easy to understand and operate, and we're confident that it can help you achieve your goals.
We're also glad to hear that you found our customer service to be helpful. We put a lot of time and effort into training our customer service agents to be knowledgeable and responsive, and we're glad that it's paying off.
We're so happy that you had a positive experience with our app and our customer service. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.
Supersnabb service och trevlig kundsupport.
Fick löst mitt problem direkt av medarbetaren.
Rekommenderar
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 🙂
Having many of my bundle upsells got unpaid, contacted support to get help, still not resolved after 5 days. You asking why I'm going to zipify then... Why we should pay for an app for if there is no help for a big issue in your app ?
Hi there,
Eric here, CEO at ReConvert
Thank you for giving us a chance, & I apologize for the inconvenience. We have a developer working full-time on your issue, but it seems to be a bit more complex than we anticipated.
I can assure you that we did not forget about you and do anything we can to solve your issue and make you a happy customer :)
I hope this issue will be resolved within 2-3 days.
I tried reaching out and couldn't get you on the phone.
Please get back to me at eric@reconvert.io and let me make your experience better, you can communicate directly with me until this issue is solved,
Eric | ReConvert CEO
The fact that this app helps up-sale, cross sale etc..., at the thank you page is great. Really helps increase revenue.
Thank you for the review... wait until you'll try the popup with the time sensitive offer ;)
Thank you Anastasia! The app could use some work but Anastasia was awesome!
Thank you for your feedback! Anastasia sure is great!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
Anastasia was amazing, fixed my issues and was friendly!!!! Had a couple of questions regarding the funnels and thank you pages, she was quick and supportive!
Thank you for your positive feedback! We're thrilled to hear that Anastasia provided amazing support and was able to fix your issues while being friendly and supportive. It's great that she was quick in addressing your questions regarding the funnels and thank you pages. We'll be sure to pass along your compliments to Anastasia. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way!