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Just added the app to our shopify store. The videos were very helpful with setup. I was up and running within 15 mins. I hit a bit of a speedbump, but Alex from chat support was more than helpful and even offered some changes that would benefit my shop. Looking forward to seeing how our customers respond to this and an increase in sales.
Thank you for sharing your experience! We're thrilled to hear that you found our setup videos helpful and that you were able to get up and running with the app quickly. It's great to know that Alex from chat support was able to assist you effectively and offer some beneficial changes for your shop. Your success and satisfaction are our top priorities, and we're excited to see how your customers respond to the app and the potential increase in sales. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your Shopify store!
Very good app and Eric from the support team is very helpful. I recommend using their shipment tracking feature and upsell pop-up
Awesome! Thank you so much for the review:)
Just installed the App and not tested yet but I can tell that Reconvert customer service is really quick and impressive. Looking forward for tones of Upsells.
I was able to download, make the necessary adjustments and BOOM, I was done! ReConvert was easy to to set up without issue! Thanks for making it super simple.
Thank you very much for your feedback 🙏 We tried to make the instructions as clear and useful as possible😏
The service is great, they helped me so much with the process and were very timely! Excited to put this to use and capture more sales!
Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎
Integration was super smooth. First Sale came in 2 hours after the integration. Support quick as lightning and very helpful. So far pretty outstanding!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎
Just installed the app and trying it out. Really like the features and possibilities I can envision with this app so far. Should help with customer loyalty and branding. Also already had a couple of questions. I used the chat option in the app and was responded to several times within 15 minutes. So far so good.
hank you very much for your feedback 🙏 We always improve the app. functionality🧐 Our support team is always here to help you 24/7😎
My review is about ReConvert's customer service. I'm blown away. After struggling to set up another upsell app for 2 hours - I added ReConvert. Within 5 minutes, Alex was chatting with me and setting everything up FOR ME! All I did was answer basic questions and he went to work. 20 minutes later, I am all set up and am one very happy, and impressed, customer. So glad I made the switch. I can't wait to see where this app goes. Lisa C.
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎
I just downloaded this app today, but was blown away by how quick and easy it was to get set up! By far the easiest app I've installed to date. The customer support is also amazing, and the pricing is the best I found for this type of app.
Thank you for your amazing review and feedback🙏 Our support team is ready to help 24/7
I was helped by a very amiable man named Blessing - he answered all my questions and was extremely patient with me - I had just installed the app and wanted to check it was all in order. I have just installed this app so I will have to give feedback on how it is working later down the line, but so far I am impressed with the customer service.
Thank you for your review of our Shopify app! We're so glad to hear that you were helped by Blessing and that he was able to answer all of your questions and be extremely patient with you.
Blessing is one of our amazing customer service representatives, and we're so glad that he was able to help you quickly and easily. We're also glad that you're happy with the support that we've provided.
We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.
Sincerely,
ReConvert team
P.S. I'm glad you mentioned that Blessing was amiable. We want to make sure that our customers have a great experience using our app, and we appreciate Blessing's willingness to go the extra mile to help our customers succeed.