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Great app. easy to sue and setup. has so many good features to increase your aov which I love! Thank you!
Thank you for your great review! and thank you for choosing ReConvert!
great and quick support. Many thanks to the customer care team who has able to answer my question instantly.
Using this app makes everything so easy... it is easy to integrate to your store. I recommend this great app..
Thank you for your 5 star review 👍
So far so good. I installed this yesterday and the support has been great and the app is easy to use. It has definitely improved my thank you page!
Thank you for your review. Our support team is always here to help you 24/7 😎
I used this app to boost my sales and it helped out a lot. The guy from the support is a boss. He helped me out big time!
Thanks for your awesome review! Always happy to help stores optimize their order status page for conversions ;)
Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...
Thank you for your feedback! Anastasia is great.
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
Terrible App, i think all the 5 stars reviews are fake. The pricing method is a Scam, why would i pay you for my sales if you didnt take part of these?
Also, in the Post purchase upsell you cant offer a disscount and free shipping, which is stupid, because if a customer bought from you, he already paid for a shipping but the App can't offer a free shipping for the second order.
A waste of money and time, dont download.
Hi there,
I'm trying to reach out via WhatsApp and was trying to call you but I'm getting no answer.
My name is Eric & I'm the CEO of ReConvert, my email is eric@reconvert.io could you please send me an email? I promise I'll fix any issue you may have :)
Regarding fake reviews, I can assure you that 100% of our reviews are real, and took a lot of hard work to build and maintain our reputation. Also, Shopify has a 0 tolerance policy toward fake reviews.
About free shipping, you CAN offer both free shipping and a discount, would you like me to set it up for you? I didn't see you reached out to our support to help you out, our support is available via live chat 24/7.
Please get back to me so we can sort it out, I promise it'll will be worth your time ;)
Eric | ReConvert CEO
Great! Really appreciate the help Ashley provided. Answered all the questions with ease and in detail. Made it very easy to understand.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
They help me set it up, and Ashley was really helpful with answering my questions and setting up everything for me, Waiting to see the outcome
Thank you so much for review! We are happy to hear that our support agent was very helpful, and we hope that you will get the results you hope to get through using our app! Reach out to us any time - our support team is available 24/7
Thanks good work and excellent support the thank you page look really good now.the support made all the work
Thank you so much! We try to be available 24/7 for you. We hope you'll get many upsells!