レビュー (5,312)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年10月22日

Je l'utiliser pour faire un upsell de produit complémentaire. Elle est assez intuitive. Par ocntres les limitations imposées par Shopify ont posé pas mal de soucis. EN gros si c'est pas un paiement par Paypal ou carte de crédit, les funnels ne sont pas disponibles et t peux faire un upsell uniquement sur la TY page (du coup toutes les commadnes sont concernées, les tiggers ne sont pas actifs). J'ai demadné de l'aide via le chat et la personne était une vraie personne qui m'a donné les réponse strès rapidement et sans me demander de lire des tartines d'articles.... très efficace le support !

OmonbopO
ベルギー
アプリの使用期間:2年弱
ReConvert 💵が返信しました 2024年4月18日

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons !

Meilleurs vœux!

Jordan | Customer Care

編集日:2020年7月11日

We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system.
I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted.
EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.

Hippie Pants
イギリス
アプリの使用期間:1年以上
ReConvert 💵が返信しました 2020年7月8日

Hi there,

Thanks for the feedback!

As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :)

We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience.

And thank you for giving us a chance,

Eric | ReConvert CEO

2020年10月8日

perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month

Boutique-Saitama
フランス
アプリの使用期間:1年以上
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

編集日:2023年6月9日

***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.

My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed

Lanoguard
イギリス
アプリの使用期間:1年以上
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Ashley sure is fantastic and we love having him here!!

Best wishes!

Jordan | Customer Care

2021年9月7日

The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.

Le Peach
イギリス
アプリの使用期間:1年以上
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

2020年7月21日

:) good app. :)

Dr-Bright-france
イギリス
アプリの使用期間:1年以上
ReConvert 💵が返信しました 2020年7月21日

Hi there,
This is Konstantin, head of the ReConvert support team.

First of all, thank you for your feedback. As I see you like our app but left 4 stars review. Did you face any issues while using ReConvert? Each review is very important for our business and I hope for your response, thank you.

You can contact our support team 24/7 via live chat or email care@stilyoapps.com

Regards,
Konstantin | ReConvert

2020年5月20日

Awesome App. It was fairly easy to set up for someone that is not too tech savvy. It was very helpful to have the instructional videos attached so you could follow along.

O-Ramadan
アメリカ合衆国
アプリの使用期間:1年以上
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

2021年9月15日

Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!

MagScapes
イギリス
アプリの使用期間:約1年
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

2020年8月12日

Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome

Bubonba
メキシコ
アプリの使用期間:約1年
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

2020年7月16日

Its a good app. Couldn't really make it to upsell but I guess its good. The designing and editing is a bit difficult though.

Aviation Travel Shop
オーストラリア
アプリの使用期間:11ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care