ReConvert Upsell アップセル&クロスセル

ReConvert Upsell アップセル&クロスセル

レビュー (5,416)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月7日

What a pathetic experience. This is so expensive and they just charge me 101 USD for 13 days even usage in this period was almost zero. I have just uninstall the app and never going to use it. when there is no transparency. Please stay from this app.

Harriet Ark
アメリカ合衆国
アプリの使用期間:約1年
ReConvert 💵が返信しました 2025年1月9日

Hi

Thank you for sharing your feedback and sorry to hear that you're frustrated. I have checked the chat logs and cannot see any interaction with our customer care team.

Our ...

2025年2月5日

The pricing is misleading on the shopify pricing table and we experienced only 3 orders that converted out of more than 550 orders in one month. Since the pricing is based on how many orders your store has, it ended up charging us more then we even converted.

Three Six Five Journals
カナダ
アプリの使用期間:3ヶ月
ReConvert 💵が返信しました 2025年2月10日

Hey Jessica

I’m really sorry to hear that you had a frustrating experience with ReConvert - our goal is always to provide value, not frustration.

I’ve just sent you an email ...

編集日:2025年1月25日

UPDATE: IT'S BEEN FEW MONTHS UNINSTALLING THEY ARE STILL CHARGING YOU EVERY MONTH MINIMUM OF 4.04£ totally CRAZY.
DO NOT USE THIS APP

complete scammers. they take money from your store even though their app doesn't work "Riya" especially ignored me for weeks even though I told her the app is not working on my store. they said they would fix it and 1 week later I texted again they forgot, but they ...

Tights & Toes
イギリス
アプリの使用期間:14日
ReConvert 💵が返信しました 2024年12月31日

Update:->

Hi Kaan,

Thank you for updating your feedback - I've updated ours here too. I’m truly sorry to hear about the issues you’ve experienced with ReConvert, and I want ...

2024年12月9日

I recently had the chance to use this app, but my experience was far from satisfactory. One major issue I encountered is the company behind the app. Unfortunately, they seem to lack transparency and reliability in their customer engagement.
A particular area of concern is the invoices sent out to customers. I strongly advise anyone using this app to double-check the invoices you receive—they may ...

Talis Us
アメリカ合衆国
アプリの使用期間:6ヶ月
ReConvert 💵が返信しました 2024年12月11日

Hi Talis

Thank you for sharing your feedback. I'm truly sorry to hear about your negative experience with our app and our amazing customer care team. While we take your ...

2025年1月16日

That annoying thing is always there, always asking me to write a review.

HOOOYI
アメリカ合衆国
アプリの使用期間:4ヶ月
ReConvert 💵が返信しました 2025年1月20日

您好

非常感谢您的反馈!我很抱歉给您带来了这样的困扰,我完全能理解您的感受。

我已经通过消息联系了您,希望可以进一步帮助解决您的问题,并向您展示 ReConvert 的真正价值。如果您愿意,我们可以安排一个快速的通话来讨论。我希望您能稍微会一点英语,这样我们可以一起解决问题 😊。

期待您的回复!

真诚的问候,
Avraham
客户成功总监

2024年11月5日

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you ...

Sustainable Grace
アメリカ合衆国
アプリの使用期間:6ヶ月
ReConvert 💵が返信しました 2024年11月7日

Hi,

I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address ...

2024年12月19日

charged without our consent, app only upsold once and then wasn't live for days, will request refund of $29 USD

KozeKandles
カナダ
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2024年12月22日

Hi

Thank you for sharing your feedback and bringing this to our attention.

We’re sorry to hear about your experience. Our system operates based on the subscription status ...

2024年11月3日

Charged me for over a year when the app was never used. They won't refund for it, for some reason, despite no usage at all.

ThermoCheck
アメリカ合衆国
アプリの使用期間:3年以上
ReConvert 💵が返信しました 2024年11月4日

Hi,

Thank you for your feedback, and I’m really sorry to hear about the issue you say you've experienced with charges.

I'm going to reach out privately to assist and to get ...

2024年10月9日

Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is ...

Wild Foods
チリ
アプリの使用期間:4ヶ月
ReConvert 💵が返信しました 2024年10月10日

Hi F!👋

Avraham here, Director of Customer Success.

Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for ...

2024年9月27日

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try ...

Koop
カナダ
アプリの使用期間:3年弱
ReConvert 💵が返信しました 2024年9月29日

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't ...