ReConvert Upsell アップセル&クロスセル

ReConvert Upsell アップセル&クロスセル

レビュー (5,328)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月19日

I recently explored ReConvert and found their pricing model a bit unclear upfront. Here’s what I learned:

Trial Period: They offer a generous 30-day free trial, which is great for testing the app’s features and assessing its value.
Post-Trial Fees: After the trial, the cost depends on your store’s total order volume, plus 0.75% of additional revenue generated by the app. While this seems performance-based, it may not suit smaller businesses with fluctuating sales.
Important Note: Billing begins automatically after the trial, even if the app remains inactive. This can catch users off guard if they forget to disable or fully utilize the app.
Pros:

The trial period is a good opportunity to experiment.
The app seems focused on increasing Average Order Value (AOV) and profits.
Cons:

Automatic billing, regardless of usage, feels restrictive.
Transparency in pricing could be improved with a clearer breakdown of potential costs upfront.

Final Thoughts: While ReConvert may work well for businesses ready to leverage its tools actively, I’d advise keeping a close eye on your trial end date to avoid unexpected charges.

As to Customer Service, Saumya did an excellent job to assist me during the installation and answering my questions.

efrosiny
ギリシャ
アプリの使用期間:11日
ReConvert 💵が返信しました 2024年11月20日

Hi

Thanks for your feedback! We’re happy you enjoyed the trial and that Saumya provided great support. Our pricing is shown clearly on our slider here (https://reconvert.webflow.io/?utm_source=shopify-app-listing&utm_medium=shopify-app-listing-english&utm_campaign=shopify-app-listing-english&utm_id=shopify-app-listing#shopify), and our 24/7 support team is always available to help with any questions.

I’ll be reaching out to you directly as well - I’d love to address your concerns and hopefully get you even happier with ReConvert!

Best

Jordan
Customer Care Supervisor

2024年8月22日

I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!

NurseNowbundle
イタリア
アプリの使用期間:11ヶ月
ReConvert 💵が返信しました 2024年8月28日

Thank you for your feedback! Glad your experience with our 24/7 care tea was great.

We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!

Best wishes!

Jordan | Customer Care

2024年6月10日

This app looks like a good.
But Anastasia of this support don't know well about features of this app.
I have requested to her about a feature of this app but she said me that the feature doesn't exist continue.
Bad support!

Büromöbel Plus
ドイツ
アプリの使用期間:6ヶ月
ReConvert 💵が返信しました 2024年6月11日

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2024年2月2日

It doesn't work for custom products.

Disparidades
ポルトガル
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2024年1月6日

Mi página web funciona en Latinoamérica, pero la aplicación no trae la opción para idioma o para traducirle al idioma Español, alguien sabe si esto es posible?

▷ RITUAL BOTANICO™ | KERATINA ORGÁNICA | TIENDA ONLINE®
アメリカ合衆国
アプリの使用期間:28分
ReConvert 💵が返信しました 2024年4月18日

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

編集日:2020年7月30日

This is a cool app. I really like it. I think it's one of the best apps out. I'm new to using it but I think It has a nice UI

Dripstash
アメリカ合衆国
アプリの使用期間:12ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2021年9月14日

I am still trying to figure it out, but Alex was very helpful and knowledgable. I feel that It may take time to get it underway

Elesha's Bling Boutique LLC
アメリカ合衆国
アプリの使用期間:5ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback! Alex is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2023年10月26日

Thank you Anastasia! The app could use some work but Anastasia was awesome!

DPM Pet Shop
アメリカ合衆国
アプリの使用期間:4ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback! Anastasia sure is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

編集日:2021年1月1日

When I first installed the app I left a 5 star review, the app performance is good and the concept is amazing. However I integrated my orders from Etsy store into Shopify - so that i could manage stores in one place and THIS APP charged me for orders that did not sell on this platform! Though it was quickly resolved from Eric and i was refunded for the amount, I was turned off by this experience and have decided to uninstall as I need to know I wont incur (unfair) extra charges when running my business.

ELXNAY
イギリス
アプリの使用期間:2ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2022年4月30日

I didn't use the app just yet. It was installed today. The representative Vladimir was patient and answered all my questions. He even set up the template for me I will come back in a few days with feedback after I use the app.

La Mila Skincare
アメリカ合衆国
アプリの使用期間:約2ヶ月
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback! Vladimir is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care