Recensies (5.089)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
23 juli 2024

very helpful answered all questions

HomeBless Apparel
Verenigde Staten
8 dagen gebruiken de app
ReConvert 💵 heeft geantwoord 28 juli 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

16 juli 2024

Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that

Refine Goods
Verenigde Staten
Ongeveer een uur gebruiken de app
ReConvert 💵 heeft geantwoord 18 juli 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

4 september 2024

Excellent service! The customer support team is kind, responsive, and always quick to assist.

SMILEZ STUDIO
Canada
Ongeveer een uur gebruiken de app
ReConvert 💵 heeft geantwoord 12 september 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy the team's kindness and responsiveness was on display for you to see and that they were able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

14 juni 2024

I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade.

The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work.

They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming:

"A new ReConvert is available!

Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer."

Save yourself the time and headache and stick with the original version.

I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.

Brush Club
Verenigde Staten
1 dag gebruiken de app
ReConvert 💵 heeft geantwoord 16 juni 2024

Thank you for your feedback Benjamin.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

I've sent you a message in the live chat, would be great to hear from you.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

5 juni 2024

Amazing simply amazing

Ascendori
Verenigde Staten
3 maanden gebruiken de app
ReConvert 💵 heeft geantwoord 9 juni 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

19 juli 2024

Ash was helpful and offered assistance. Thanks

Elegant Essentials Express
Canada
14 dagen gebruiken de app
ReConvert 💵 heeft geantwoord 21 juli 2024

Hi

Thank you for your 4* review on the app store.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Avraham
Customer Success Director

22 augustus 2024

riya was awesome

Harbor Essentials
Verenigde Staten
3 dagen gebruiken de app
ReConvert 💵 heeft geantwoord 28 augustus 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

30 mei 2024

Vladimir fixed my issue immediately; great customer service and app!

Unveast
Duitsland
4 maanden gebruiken de app
ReConvert 💵 heeft geantwoord 2 juni 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Vladimir is great!

Always here for you 🖤

Avraham | Customer Success

22 september 2024

Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.

hajrshop.eu
Oostenrijk
5 maanden gebruiken de app
ReConvert 💵 heeft geantwoord 29 september 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

We pride ourselves on outstanding customer care.

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

26 september 2024

terrible rip off

Serendipity Australia
Australië
Ongeveer 2 maanden gebruiken de app
ReConvert 💵 heeft geantwoord 29 september 2024

Hi,

I'm really sorry to read your review as we were already speaking via message to resolve this for you.

Please come back to me so we can sort this for you!

Jordan
Customer Care Supervisor