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We are just getting into using the app, but already quite impressed. Setup is fairly straight forward, but the customer service is extremely impressive. Not that we expect support on a weekend, however, E-Commerce businesses are 24/7. Not only did we receive support on a Saturday, we got detailed instructions, tips and advice on how to achieve our desired outcome. Highly recommend.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
ReConvert is an awesome app. I really appreciate their customer service. I used their online chat and Vladimir was very helpful. He walked me through a few issues I was having. He was super knowledgeable and got everything resolved within minutes. I have had a few apps that have zero customer service. ReConvert has been very good about customer service. Definitely a big strength of their company. Thanks Vladimir for all of your help.
Thank you so much for the review🙏 Our support team always here, day or a deep night message us, and we will help you😎
I have been really blown away by the Reconvert app. They were the first Shopify app to allow custom Thank You pages for different products. This is a neat feature in addition to their focus on getting an upsell after the 1st purchase with Thank you page changes. Support was also very helpful for getting our initial workflow setup. Thank you
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎
thank you lee-ann, great service ! ;) you help me for my reconvert integration i love this app this is very usefull
Thank you for your great review and feedback 🙏
Our support team is always glad to help 24/7
I was finally getting ready to set up ReConvert on my store, but had a couple of questions. So I jumped on chat, and was lucky enough to have Alex show up to help me.
He went way above and beyond, helping me get a couple of funnels rolling, making recommendations, and helping me every step of the way to make sure ReConvert was properly set up to work best for my store.
I'm excited to see what it'll do, but have complete confidence going forward based on the service and expertise that was provided.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎
The app adds a lot of value, and for the most part, I am very happy with it.
However recently I have not been able to edit the thank you pages. The first time I contacted support they solved the issue within the day, 1 week later the same issue happened again. I reached out to support and it has been 7 days with no updates, and I am unable to make the changes I need to optimize and generate more revenue.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
Thia app is crazy good for a better check out. I recommend it to everyone especially if your serious about your store!
Thank you for the awesome review! We hope you're seeing great results upselling on your order confirmation page :)
This APP is good. Quick and good response from customer service. Looking forward to the new feature - Report and Analytics.
Great app ... makes the thank you page interactive and we get about 8% upsells right now! Minimum 100 characters.
We appreciate your feedback 🙏
Just set up, very easy to install and immediately got some great assistance from Anastasia to change the settings to my needs!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎