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We are new to this platform and are learning the ropes. Had some questions for customer service via chat and the tech Ashley was incredibly knowledgeable, patient and helpful. That is very refreshing. He provided a lot of insight and screenshot explanations and took the time to really answer my questions. Very professional and appreciated!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Alex was able to offer the help we needed and beyond - he checked our funnel template and worked with us to achieve what we wanted for our business! Thank you ever so much.
Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎
Starting a business is always scary. I wanted the best app available for sales conversion and in the first week, I already got one sale. Customer service very accurate & friendly, would recommend the app.
Thank you for your 5-star review. Our support team is always ready to help 24/7😎
DISGUSTED WITH THE PEOPLE WHO RUN THIS APP.......CHARGED ME £50 FOR NO REASON....THEN SAID THEY'D REFUND IF I REMOVED THE BAD REVIEW.....THEY ASKED ME TO RE INTALL THE APP THEN THEY COULD ISSUE THE REFUND. NOT ONLY DID THEY NOT DO THIS...THEY THEN CHARGED ME ANOTHER £25 THE FOLLOWING MONTH. SO NOW IM £75 DOWN....TOTAL RIP OFF.....AVOID AT ALL COSTS.
We’re truly sorry to see your experience didn’t meet expectations 😔
We take your feedback seriously and would appreciate the chance to address your concerns.
Could you please contact me at care@reconvert.com with "Jordan" in the subject line?
We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊
Best wishes
Jordan | Customer Care
App is very easy to use and support is easy to access. Anastacia helped with my questions and replied quickly.
Thank you for your positive feedback! We're thrilled to hear that you found our app easy to use and our support accessible. Anastasia is one of our dedicated team members, and we're glad she was able to assist you promptly. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!
Thanks Charlene for guiding me through the process and helping me setting up my first campaign , really supportive :)
Thank you for your amazing review🙏 Our support team is always ready to help😎
just starting to use this app, and its looking good waiting on my first upsell, will be great!!!!!!!!
Thank you for your review😎 We hope you'll get many upsells!
Lee-ann is a superstar! She showed us how easy it was to integrate this incredible app into our store's checkout process - thanks for being such an amazing support. I am so glad we chose this awesome addition, and can't wait to see the results over time!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Hatte ein Problem mit meiner Danke-Seite.
Hab im Chat um Hilfe gebeten (22:50 Uhr).
Der Mitarbeiter Lee-ann hat mir innerhalb ein paar Minuten
geholfen.
Ich hätte keinerlei Chance gehabt das Problem zu lösen.
Sehr professionell und hilfsbereit.
Vielen Dank.
Vielen Dank für Ihre tolle Bewertung und Ihr Feedback🙏 Unser Support-Team ist immer bereit zu helfen 😎
Easy to use! I have just start running it! I hope it will be that great as i think it can be. I will for sure get give a new review in some weeks!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎