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Ótimos atendentes, por mais que o app não resolva o que eu queria, tem bastante coisas que dá para se fazer.
Obrigado por sua incrível revisão e feedback🙏 Nossa equipe de suporte está sempre pronta para ajudar 😎
tres bon support client , j ai eu un porbleme et il a ete regle dans les 5min.
Great Customer Services. Alex was really nice and polite and answered all my questions pretty clearly
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
The customer service I experienced was fast, helpful, and knowledgeable. I appreciate the quality of care shown to me.
Thank you for your great review🙏 Our team is always ready to help you 24/7😎
The one star is because they keep emailing me even though I deleted the app as it wasn't what I was after. I asked them to remove me off their database and tried to unsubscribe but continue to get sent emails. Very bad practice! Update: now they have seen my review the messaging has got worse to the point of stalking! They have sent me messages via Facebook, my website chat and WhatsApp asking me to remove my review. Do they not realize the reason they got the 1 star review was because of all the messaging in the first place?!
Hi there,
Thank you for the honest review, I apologize for the inconvenience. We strive to provide excellent customer support, but our company is built by people, and people sometimes make mistakes.
We made a huge mistake with the way we treated you so I wanted to reach out personally to apologize.
If there is anything we can do to get you to give us another chance or make things right please feel free to message me directly at eric@reconvert.io
Good luck with your store, and I'm here if you need me,
Eric | ReConvert CEO
This app is fantastic, the support is fantastic, the templates are fantastic, it is so easy to use. I highly recommend this, it is an amazing app!
Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎
J'ai voulu mettre l'application et depuis je n'ai plus de popup panier. Du coup impossible pour les gens de faire une conversion. Ne mettez surtout pas cette application.
I wanted to put the application and since I have no more popup cart. So it's impossible for people to make a conversion. Do not put this application.
Mise à jour le 1er décembre 2022.
Nous voyons que vous utilisez toujours l'application et il semble que tout va bien, mais nous ne pouvons toujours pas obtenir de réponse de votre part, veuillez nous répondre afin que nous puissions voir s'il y a toujours un problème.
Sinon, merci de mettre à jour/supprimer cet avis :)
Hâte de vous entendre,
Éric.
Bonjour à tous,
Merci pour votre avis. Je m'excuse pour le dérangement :)
Nous avons essayé de vous contacter plusieurs fois pour comprendre le problème, nous avons envoyé des e-mails, soumis des formulaires via le site Web, essayé de vous contacter via Instagram et Facebook et même essayé de vous appeler.
Nous serons plus qu'heureux de résoudre le problème pour vous une fois que vous nous aurez recontacté. S'il vous plaît, revenez vers moi et réglons le problème pour vous afin que vous puissiez commencer à générer plus de revenus dans votre magasin !
Éric | ReConvert PDG
Ashley was very helpful. Very fast response with thorough instructions. I'm excited to use the app and to check it out.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Must have app! Support 24/7 in anything you need. I will use it in future.
And its easy to use. Selling more with this app
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Rápidos y concisos genial, espero que puedan ofrecer más detalles en soluciones prácticas para ventas, así aumenten su valor como aplicación
Gracias por tu reseña. Haremos todo lo posible para mejorar la aplicación😎