ReConvert Upsell e Cross sell , 4 565 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de março de 2024

Very fast and expert customer service. I was assisted by Jordan and he immediately understood my case and he helped me quickly and efficiently. Great service and app

Nappulat.fi
Finlândia
About 3 hours usando a aplicação
Questão respondida por ReConvert 💵 13 de março de 2024

Hi!

Thank you so much for your 5* Review. It was a total pleasure helping you!

We are delighted you're happy🖤

Jordan | Customer Care

1 de fevereiro de 2024

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
Estados Unidos
About 4 hours usando a aplicação
Questão respondida por ReConvert 💵 23 de fevereiro de 2024

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

18 de fevereiro de 2024

Jordan is a great helper, he didnt leave me and kept working on my inquiry not matter how hard it was

Trop Cosmetics
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por ReConvert 💵 19 de fevereiro de 2024

Thank you so much! Was a pleasure - it got a bit challenging at times for sure, but I wanted you to have those funnels up and running. Good luck with them!

Jordan @ ReConvert :-)

31 de janeiro de 2024

Great and fast support. Thanks, Anastasia

Keramik Liebe
Alemanha
20 days usando a aplicação
Questão respondida por ReConvert 💵 23 de fevereiro de 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our support team, especially with Anastasia. Providing fast and helpful support is a top priority for us, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service!

16 de dezembro de 2023

Lee-ann helped me with an issue and resolved it straight away with really quick response times. It was all I could ask for.

AXELEGRO
Reino Unido
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 31 de dezembro de 2023

That's fantastic to hear! We're thrilled Lee-ann was able to resolve your issue quickly and efficiently. Fast response times and swift resolution are exactly what we strive for in our customer service.

We really appreciate you taking the time to share your positive experience. It means a lot to us and further motivates our team to continue providing top-notch support.

Editado a 28 de fevereiro de 2024

Great support team! solve my questions immediately.

BLUESAND
Japão
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 26 de fevereiro de 2024

Amazing to hear that!

Anastasia always works tremendously hard for customers that come through to her and we're always so pleased to hear such positive words!

If you need further help we are always here for you! ❤️

10 de março de 2024

best

My Snap Flex
Emirados Árabes Unidos
About 2 months usando a aplicação
Questão respondida por ReConvert 💵 12 de março de 2024

Hi!

Thank you so much for your 5* Review. We are delighted you're happy🖤

Jordan | Customer Care

24 de fevereiro de 2024

Super goede klantenservice en goed werkende app. Geholpen door Vladimir die me heel snel, goed en vriendelijk heeft geadviseerd.

KAMASC Amsterdam
Países Baixos
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 26 de fevereiro de 2024

Vladimir is een enorm technisch genie op het gebied van ReConvert!

Ik ben zo blij dat Vladimir je vandaag heeft kunnen helpen en je de ondersteuning voor ReConvert heeft kunnen geven die je nodig had!

Altijd gezellig en wij staan voor je klaar! ❤️

Jordan | ReConvert

18 de dezembro de 2023

Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!

flawluxe
Alemanha
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 31 de dezembro de 2023

Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful.

Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that.

If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.

7 de dezembro de 2023

Lee-Ann was incredibly helpful with the ReConvert Post Purchase Upsell setup. She demonstrated great patience and expertise, ensuring everything was perfectly tailored to my store's needs. Her assistance made the process smooth and efficient, significantly enhancing the upselling potential of my online business. Her support was not just technical but also strategic, offering valuable insights on how to maximize post-purchase opportunities. Thanks to Lee-Ann, I'm now more confident in leveraging upsells to boost my store's revenue and customer satisfaction.

Best Globe Product
Estados Unidos
28 days usando a aplicação
Questão respondida por ReConvert 💵 13 de dezembro de 2023

We're thrilled to hear about your excellent experience with Lee-Ann!
Your kind words about Lee-Ann's patience, expertise, and commitment to your store's specific needs are truly appreciated. We're so happy that she was able to help you set up ReConvert Post Purchase Upsell smoothly and efficiently, maximizing your upselling potential.

Thank you for choosing ReConvert and for taking the time to share your positive experience. We're committed to providing you and all our customers with the best possible service and support.

Sincerely,
The ReConvert Team