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This is a review for the customer service, the app has yet to prove results. We're giving it another month and hoping to see results after going through the live chat. The customer service live chat was fast response, which is a big plus. Konstantin was very quick to respond. After a bumpy start to covering our issues, he dug in and brought it back from the verge by offering support in helping to optimize the app and offering app credit. He was efficient and helpful and by the end of the chat we're hoping to see some good results come from the app. If not, at least their service deserves a review for being fast and working to help their customer real time. Just watch out for slipping into template mode early in live chat and potentially pushing people away. Good work on adapting and pulling it back.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Nice App, very easy to use, nice look on cart thank page and already a conversion with it ! :) I recommand.
Thank you so much for the 5 stars review🙏 Our support team always here to help you😎 Wish you many sales 🤑
Super great app for your site, really helps increase average order value as well as customer satisfaction!
Awesome! Thank you so much for the review :)
BEST APP SO FAR, GO WITH IT EYES CLOSED. Konstantine is good
Better than 99% of other upsell ap you can find on shopify store
Thank you so much for your review🙏 Our support team is always here to help you 24/7😎
i love this app its helped me and done what said thank you thank you i needed it though i am still in the struggle
Thank you for your 5 star review 👍
التطبيق يبدو انه ممتاز وهذا ما ستثبته التجارب اما بالنسبة لفريق الدعم وخاصة فلاديمير فهوا جدا متعاون واحييه من اعماق قلبي شكرا يافلاد
شكرًا لك على تعليقاتك الرائعة🙏 فريق الدعم لدينا مستعد دائمًا للمساعدة
I like the app it has many different possibilitys. Support is very nice. A few things are missing/not available because of Shopfiy restrictions
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
We support everything Shopify supports and are always looking at ways of doing more!
Best wishes!
Jordan | Customer Care
App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
I have just started using the app and so far I am amazed how easy it is to use, great features and the customer service is great!! staff is so helpful over the chat and there is always someone available to chat! cant believe how great the app is for a FREE app! totally recommend it!
Thank you for your amazing review🙏 Our support team is always ready to help😎
awesome app! easy to customize and helps with upselling.
The support is also very good and quick!!!!
Thank you for your great review🙏 Our support team is available 24/7😎