Avaliações (5 282)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de agosto de 2024

This app has been revenue-generating for us since day one! We had an issue with our store and reached out for help, Jordan and Ashley stepped up in a timely manner and handled the situation for us with a great resolution. Stellar customer service from this app, and an easy way to increase your AOV. Thanks ReConvert!

Desolate Motorsports
Estados Unidos
2 months usando a aplicação
Questão respondida por ReConvert 💵 20 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ashley and Jordan were able to assist!

Always here for you 🖤

Avraham | Customer Success

19 de agosto de 2024

Ash was so helpful in getting ReConvert Upsells set up in my shop. I had a little trouble understanding how to set it up and he patiently walked me through everything. It's now set up exactly how I envisioned and I'm excited to see it all work!

Minted Prints
Estados Unidos
15 days usando a aplicação
Questão respondida por ReConvert 💵 22 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ash was able to assist!

Always here for you 🖤

Avraham | Customer Success

9 de novembro de 2024

ReConvert offers an easy setup process and excellent support. Saumya from the ReConvert team guided me through the entire onboarding process, providing hands-on assistance.

Aspire Home
Emirados Árabes Unidos
9 days usando a aplicação
Questão respondida por ReConvert 💵 14 de novembro de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

29 de outubro de 2024

It's been a absolute game changer for me and has made selling on shopify more fun and easy.

Anastasia Anan
Reino Unido
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 3 de novembro de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Editado a 30 de julho de 2024

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Egito
2 months usando a aplicação
Questão respondida por ReConvert 💵 28 de julho de 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

19 de agosto de 2024

I was completely lost when trying to set up the app. Customer service helped me and fast. I love that they were able to assist and fast.

Shine Bright Designs, LLC
Estados Unidos
2 months usando a aplicação
Questão respondida por ReConvert 💵 22 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

14 de agosto de 2024

This app is great! Easy to set up and get started. Recently had a customer service chat with Riya and was very helpful and quick. Highly recommend to increase post purchase sales.

The Adventure Challenge
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 20 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

6 de agosto de 2024

I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers.

The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!

Swiftease
Paquistão
14 days usando a aplicação
Questão respondida por ReConvert 💵 8 de agosto de 2024

Wow, what an amazing review, thank you!

Could you book in a time to give our product managers some more in-depth feedback? Pop us an email to care@reconvert.com and ask to book in a time with Gal.

Thanks!

Editado a 25 de julho de 2024

A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!

Spirit Magicka
Hong Kong, RAE da China
Almost 5 years usando a aplicação
Questão respondida por ReConvert 💵 7 de julho de 2024

Hi there

Sorry you seem to have had some issues with the new version.

I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

2 de setembro de 2024

Thank you for the prompt and detailed customer service first of all SAUMYA, App is great increased thus far my AOV by 15% and there is more to come!

Auraflows
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ReConvert 💵 5 de setembro de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Saumya takes such care over all her chats!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success