評價 (5,267)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月16日

Very great support. Thanks to Riya I easily got my thank you pages back. I coincidently upgraded to the new version. But heard can use the old pages till august 2025. Great support!

WOWGOOD
荷蘭
使用應用程式 大約3年
ReConvert 💵 已回覆 2024年10月20日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you get your pages back!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年10月24日

Customer service is excellent. Walked me through how to use the new version flow builder editor. Really great app for upselling and cross selling so far. Ashley and Riya really helped me out with Reconvert

Virgin Brazilian
美國
使用應用程式 2年多
ReConvert 💵 已回覆 2024年10月28日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team, with Riya and Ashley there, was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年9月17日

Excellent app! Easy to use. Setting up everything just took me a few minutes, from funnels to the thank you pages.

Saumya was a great help!

OrnamentallyYou
美國
使用應用程式 大約3年
ReConvert 💵 已回覆 2024年9月22日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Saumya was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

2024年9月27日

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.

Koop
加拿大
使用應用程式 接近3年
ReConvert 💵 已回覆 2024年9月29日

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.

I'll reach out to you personally to help resolve this matter.

Best regards

Jordan
Customer Care Supervisor
ReConvert

2024年11月1日

Support Alex was so helpful! I just wish this app has a timer function.

June And Juniper Australia
澳洲
使用應用程式 3年多
ReConvert 💵 已回覆 2024年11月3日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to help you!

Regarding the timer, you can use a timer (on post-purchase pages).

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年9月27日

I REALLY ENJOYING THIS APP' ANASTASIA TOOK CARE OF ME AND BECASE OF HER PERSONAL SERVICE I DIDNT TAKE A STEP BACK WHEN THINGS WENT WRONG' YOU THE BEST.

NATI
以色列
使用應用程式 大約1年
ReConvert 💵 已回覆 2024年9月29日

היי

תודה לכם על שהשארתם ביקורת בעלת 5* , אני שמח לשמוע שאתם מרוצים וכי אנסטסיה הצליחה לעזור לכם

מאחל לכם שתהנו מReConvert $$$$

תמיד כאן לשירותכם

אברהם
מנהל מחלקת שירות לקוחות

2024年9月25日

Excellent support! They provided detailed instructions and handled my concerns with care and professionalism. It was easy to connect with the support team, and they made the process smooth and efficient. Highly recommended!

SqueezeGear
義大利
使用應用程式 2年多
ReConvert 💵 已回覆 2024年9月29日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team were able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

2024年10月31日

I've been using ReConvert for over a year and am really satisfied with the app. Just asked a question via the service desk and received great help, even with an explanation through a video.

DUCETT
荷蘭
使用應用程式 大約1年
ReConvert 💵 已回覆 2024年11月3日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年9月18日

The customer service is really great and very helpful with this app. Thanks Shafta for all the nice tips to get things going for me in the updated app!

Ruut
德國
使用應用程式 1年多
ReConvert 💵 已回覆 2024年9月22日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Shafta was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

2024年8月21日

I was unsure whether my settings in the app and my store were working properly together. Saumya from ReConvert solved my uncertainty in no time at all. She also sent me a link that helped me a lot with the flow settings. I can highly recommend her!

Yogella
德國
使用應用程式 接近2年
ReConvert 💵 已回覆 2024年8月28日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success