評價 (5,278)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年7月28日

todo perfecto gracias

Laynus arcade
西班牙
使用應用程式 2個月
ReConvert 💵 已回覆 2024年7月30日

Hi

Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Jordan
Customer Care

2024年9月25日

Got support from Saumya who was very helpful and ensured me that everything worked as should. Still on my trial period of this app. Not sure what I think about the fact that it seems to be a bit buggy with flows not showing up on my preview page and warning text that apparently wasn't an issue...Would otherwise have been a 5 star with the fast and helpful support.

juceei
瑞典
使用應用程式 大約21小時
ReConvert 💵 已回覆 2024年9月29日

Hey!

Thank you for your 4* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

If 4 *s is good, is 5* not better? :-) How can we get this to 5* for you? We want all our customers (or as many as possible!) to have 5* experiences!

Always here for you 🖤

Jordan | Customer Care

2024年10月25日

設定が結構難しいですね。丁寧に教えていただき助かりました。ありがとございました。まだ設定が終わってないので、また何かありましたら、よろしくお願いします。

ワンダーランド
日本
使用應用程式 大約9小時
ReConvert 💵 已回覆 2024年10月28日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年7月15日

I just started building the first flows in the app, and I can say there is a lot of room for improvement.

when it comes to highlights, it would be amazing customer support as Saumya is a huge help for me during onboarding to the app! She is not there just to answer on all of my questions and assist me during work, but also proactively checking on a process

Mein Shop
德國
使用應用程式 4個月
ReConvert 💵 已回覆 2024年7月17日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was a huge help! She is doing great!

Always here for you 🖤

Avraham | Customer Success

2024年10月25日

This app was reviewed by a few people, gtrying it out and had some issues setting up again which shafta helped with me again quickly. Appreciated

a1-z1
加拿大
使用應用程式 大約3小時
ReConvert 💵 已回覆 2024年10月28日

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年7月14日

Still figuring out the app but it's great , have just deducted 1 point because the downsell trigger is not yet live . I have to mention a guy named Alex from the support team. He was really helpful and gave instant replies and helped me understand post purchase conditions, widgets really well.

OmniMart
印度
使用應用程式 2個月
ReConvert 💵 已回覆 2024年7月16日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex is great - I'm so happy he helped you!

Always here for you 🖤

Avraham | Customer Success

2024年7月19日

Ash was helpful and offered assistance. Thanks

Elegant Essentials Express
加拿大
使用應用程式 14天
ReConvert 💵 已回覆 2024年7月21日

Hi

Thank you for your 4* review on the app store.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Avraham
Customer Success Director

2024年7月16日

Wish it worked for other multi currency but its a shopify limitation

Primeave.co
加拿大
使用應用程式 13天
ReConvert 💵 已回覆 2024年7月18日

Hi

Thank you for your 4* review on the app store.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've pm'd can you come back to me?

Thanks!

Jordan
Customer Care

2024年7月22日

Great support and help from Riya but the onboarding setup still say it is not setup even that it is.

JL3D-Shop
瑞典
使用應用程式 4天
ReConvert 💵 已回覆 2024年7月24日

Hi

Thank you for your 4* review on the app store. Glad Riya was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Avraham
Customer Success Director

2024年6月30日

La versión anterior es mejor a la nueva pero todo bien.

Sleep Well
西班牙
使用應用程式 2個月
ReConvert 💵 已回覆 2024年7月2日

¡Gracias por la calificación de 4 estrellas! ¡Estamos muy orgullosos!

Estamos encantados de que hayas disfrutado de nuestra aplicación y nos encantaría saber cómo podemos hacer que sea una experiencia de 5 estrellas para ti. Te agradecería que respondieras a mi correo electrónico.

Saludos cordiales

Avraham | Éxito del cliente