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We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system.
I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted.
EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.
Hi there,
Thanks for the feedback!
As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :)
We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience.
And thank you for giving us a chance,
Eric | ReConvert CEO
perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.
My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Ashley sure is fantastic and we love having him here!!
Best wishes!
Jordan | Customer Care
The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
:) good app. :)
Hi there,
This is Konstantin, head of the ReConvert support team.
First of all, thank you for your feedback. As I see you like our app but left 4 stars review. Did you face any issues while using ReConvert? Each review is very important for our business and I hope for your response, thank you.
You can contact our support team 24/7 via live chat or email care@stilyoapps.com
Regards,
Konstantin | ReConvert
Awesome App. It was fairly easy to set up for someone that is not too tech savvy. It was very helpful to have the instructional videos attached so you could follow along.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Super Support!
Anastasia konnte mir schnell weiterhelfen.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and your experience with Anastasia!
She and I would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome
Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Its a good app. Couldn't really make it to upsell but I guess its good. The designing and editing is a bit difficult though.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care