評價 (5,282)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月14日

L'agent est patient et connait bien le logiciel

savalou
加拿大
使用應用程式 大約1小時
ReConvert 💵 已回覆 2024年11月20日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年5月8日

Super helpful with amazing support. Ash and Alex were both super helpful getting the app setup and helping me understand what was going on. Highly recommend

Growerly
澳洲
使用應用程式 5個月
ReConvert 💵 已回覆 2024年5月15日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Ash and Alex are indeed a great team! Their passion for helping our customers is incredible.

Always here for you 🖤

Avraham | Customer Success

2024年10月9日

Atención al cliente 100% recomendable

CR Cosmetics
西班牙
使用應用程式 2個月
ReConvert 💵 已回覆 2024年10月13日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

編輯時間:2024年10月22日

toujours aussi performent. merci à Saumya pour son aide et explication.

Lady Sens
法國
使用應用程式 2個月
ReConvert 💵 已回覆 2024年10月6日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年10月8日

need plus plan to edit checkout!!

very bad

808TRUCK Shop
美國
使用應用程式 14分鐘
ReConvert 💵 已回覆 2024年10月10日

Hi 👋

I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan.

Unfortunately, this limitation is set by Shopify, not ReConvert, as Shopify only allows upsell options at checkout for Shopify Plus customers. This restriction applies to all upsell apps across the platform.

While I wish there was more we could do, this is something that is beyond our control.

Best regards

Avraham
Director of Customer Success
ReConvert

2024年7月9日

Very good service

Sleep Go
越南
使用應用程式 大約1個月
ReConvert 💵 已回覆 2024年7月10日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

2024年7月8日

good service and appreciate Anastasia for her help!

Summer Frezz
挪威
使用應用程式 5天
ReConvert 💵 已回覆 2024年7月10日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anastasia really takes the time with our customers to make sure that they're well looked after!

Always here for you 🖤

Avraham | Customer Success

2024年10月3日

Je viens tout juste d'installer l'app, donc je n'ai pas encore d'avis sur son efficacité, en revanche je peux déjà dire que l'installation est très facile, et le service client au top !
Je viens de terminer un chat avec Saumya, qui m'a expliqué très clairement comment changer la langue des widgets (qui sont par défaut en anglais), et qui m'a donné une réponse rapide, courtoise et très professionnelle.
Merci beaucoup :)

ALLMEMBERZ
法國
使用應用程式 大約1小時
ReConvert 💵 已回覆 2024年10月6日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年7月16日

Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that

Refine Goods
美國
使用應用程式 大約1小時
ReConvert 💵 已回覆 2024年7月18日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

2024年5月3日

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.

MVE BOUTIQUE
澳洲
使用應用程式 1年多
ReConvert 💵 已回覆 2024年5月5日

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge up to a maximum of $799, in accordance with the pricing terms, was agreed to you by you.
- You had a 30 day trial beginning on 29 December 2022.
- On 21 January 2023 you were charged your first charge of $89.99 as you had between 1,000 and 1,999 orders.
- Since then, and continuing until 17 March 2024, you were charged $89.99 per month (as the number of orders remained the same).

Some months you were also charged a commission of 0.75% on orders where ReConvert technology generated the sale.

On 17 April 2024 you were charged $49.99 as your total orders in this month dropped to between 500 and 999 orders.

On 25 April 2024 you uninstalled ReConvert and made claims that we had fraudulently been taking your money since January 2023.

I would like to help address your concerns and improve your experience. I would personally like to speak with you to understand your goals better and see how we can assist you in achieving the results you want using ReConvert.

Please reply to my email from a week ago, so we can schedule a call. I'm here to assist you and find a resolution together.

Thank you again though for taking the time to share your perspective.

Best regards

Avraham | Customer Success