Recensioni (215)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
Data modifica: 9 marzo 2021

Original Review Posted 3/3/2021: This app worked well with my site's theme, but there have been problems. The majority of clients that signed up for subscriptions using this app did so accidentally. Most of my clients found it confusing and they did not like that they could not edit their subscriptions without deleting them and starting over. It was too much money for something that did not bring value to the shopper's experience. I'm going to try a FREE subscriptions app next time. UPDATE: 3/9
This company contacted me AFTER I posted this review MULTIPLE times asking me to take this review down because it would "hurt their business." After, I replied stating that I thought the review was fair they posted the response below. It is very misleading. A merchant should not be harassed after posting any review. I can only imagine what would happen if someone posted a 1 or 2 star review. Just completely ridiculous.

PetProductDelivery.com
Stati Uniti
7 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 9 marzo 2021

Thanks for your feedback and sorry that you've faced such inconvenience. We've contacted you via email regarding this case in order to clarify and help if possible :)

6 novembre 2022

C’est application est simple à installer et à utiliser ! Gain de temps pour la gestion des abonnements ! Je recommande

Rent Game
Francia
5 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 9 novembre 2022

Thank you for recommending our app in your review! Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience to you next time.

31 agosto 2022

I had issues with the way this app was working. Contacted tech support and they helped me fix them. They were timely in their responses and I am satisfied with their support. This is a very simple subscription app. Easy to set up. If you don't want a lot of bells and whistles, this is the way to go

Rojo's Roastery
Stati Uniti
4 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 2 settembre 2022

Thank you for your review! We’re delighted to hear that you received prompt, attentive service from our support staff. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience to you next time.

30 marzo 2022

Love the app. Quick set up to have my subscription customers sign up. Great support. Great free app.

Eliot Grey
Stati Uniti
6 giorni di utilizzo dell’app
3 agosto 2017

Great customer service! They even helped me with some requests and specific solutions I needed for my store! Thanks Spurit!

Gabfons
Honduras
6 mesi di utilizzo dell’app
12 marzo 2018

This app works great! Love the simplicity of this app, makes everything much easier for subscriptions.

Jaem In Seoul
Stati Uniti
6 mesi di utilizzo dell’app
4 maggio 2022

It works ok, but you can't export your data of, say, "active subscribers". It also wont notify the merchant upon subscription cancelation. They say to look and cancel the memberships by hand after they payments stop. Not very scaleable and need to switch to another sub app (and reset up our current subs, I would pass on this one...)

Reinventing the Tattoo
Stati Uniti
4 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 4 maggio 2022

Sorry that you've faced inconvenience and lack of functionality. We are currently working on the app's improvement, thanks for your suggestions!

Data modifica: 28 febbraio 2021

This APP does not work anymore. The app page in control panel goes in a non-stop refresh loop. I have tried to contact support for more than a month with no response yet. App does not even works in the example store they advertise in this page. ...It was a nice app while it worked, but it does not anymore and customer service is ignoring all emails. http://shop.koreanfairyskincare.com

Korean Fairy Skin Care
Stati Uniti
4 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 1 marzo 2021

Thanks for your feedback and sorry that you've faced inconvenience. We tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

14 aprile 2022

Super application facile à mettre en place rapide simple intuitive support qui répond vite je recommande fortement

Harmonie-Chakras
Francia
5 giorni di utilizzo dell’app
6 giugno 2018

Had trouble implementing it and their customer service was great. Highly recommend trying it!

Qiqo Hot Natural Energy Drink
Belgio
5 mesi di utilizzo dell’app