RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Recensioni (224)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
8 agosto 2017

Thank you we've been looking for this kind of app for our subscription business!

Stylegenietrial1
Filippine
4 giorni di utilizzo dell’app
27 settembre 2019

Does it charge twice per month? i have installed this app twice a day after trial peroid has been expired. how to stop subscription?

Lanjaron Arabia Distributor
Emirati Arabi Uniti
4 giorni di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 27 settembre 2019

Hello!
The app charges customers for every month after the trial's period expiration, if there was incorrect charge, please contact us via live chat or e-mail, so we could find a solution for this situation.
By the way, thank you for your 5-stars review :)

9 luglio 2018

Great customer service! This app is great for those just starting their subscription service.

Exhale Lifestyle
Canada
2 mesi di utilizzo dell’app
8 gennaio 2022

This app did not provide me with what I needed. The customer service was horrible. She talked to me like I was an idiot and didn’t even help with the actual issue…. I tried my best to work with the app but I ended up deleting it after the trial. I didn’t have any subscribers yet, so I didn’t use it because I couldn’t get it set up correctly. I asked them would I be charged and they said no, I wouldn’t, because they caught it in time….Well….GUESS WHAT I GOT THIS MORNING!!!! A charge from them! HORRIBLE JUST HORRIBLE!!!

Dazzle Diva 5 Online Store
Stati Uniti
2 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 10 gennaio 2022

Thanks for your feedback. We are really sorry that you've faced such bad experience.
The thing is that the app was removed on 66th day of usage while it provides only 60 days free trial.
Anyway, no worries, we've requested a refund for you.
Also, we tried to contact you via email but didn't receive a response yet, please drop us a line at your convenience.

8 settembre 2022

Works as expected. So far so good! We're going to keep using it so that's a good thing. We love apps that do what they say.

Utah SEO OG
Stati Uniti
3 giorni di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 12 settembre 2022

Thank you for your positive feedback! We're delighted to hear you are enjoying the app.

Data modifica: 13 agosto 2021

This is great subscription app and the team provide amazing customer support. This app is way easier to integrate than the other subscription apps, and much more cost effective.

Genie Drinks
Regno Unito
3 giorni di utilizzo dell’app
7 settembre 2017

Love the idea of the recurring payment. Would love it even more if I could create a recurring payment using "offline" products to send to my wholesalers and retailers with standing orders.

Fancy Free Shop
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Data modifica: 22 febbraio 2023

I tried the Basic subscription for 2 days and I got charged a month later even though I was supposed to have a 14-day free trial. I reported the error, they identified the issue and not only refunded my money back, but also offered me their services for 1 year for free for the inconvenience caused.
Impressive customer care relationship. Thanks, guys.

Diligent Duck
Paesi Bassi
2 giorni di utilizzo dell’app
12 aprile 2021

Highly recommend. Great app! only subscription app I could find that you don't need Shopify Payments to use!

Fallopian Tube Formula
Stati Uniti
2 giorni di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 24 maggio 2021

Thanks for your feedback, it's really appreciated :)

13 aprile 2021

I received unauthorized charges for this on my bill and I am unable to contact anyone. There is no billing history within the app, and I never even used it.

The Juice Box Company
Stati Uniti
Circa un mese di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 13 aprile 2021

Thanks for your feedback and sorry that you've faced such inconvenience. Unfortunately, we didn't receive any emails/chats or calls from your side :(
We tried to contact you via email in order to help but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!