RecurringGO! Subscriptions App
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I had this app installed simply to test out subscription services. It was installed for 4 years then randomly this year they started charging me $19.95 a month for having it installed unused. Very poor.
Hello,
Thank you for sharing your feedback. We’re sorry to hear about the unexpected charges, and we completely understand your frustration.
We’ve reached out to you directly to help resolve this matter and discuss any unused months. Our goal is to ensure a positive experience with our service, and we’re here to assist however we can.
Thank you for giving us a chance to make things right.
Affordable, simple and super responsive developers. Really recommend, we've been using for over 5 years!
We appreciate your feedback! It's great to hear about your positive experience with our developer team. We are here to assist, and it's wonderful to know they provided you with the guidance and support you needed. Feel free to write us back if needed any further assistance. Thanks for choosing us, and we wish you the best of luck with your business on Shopify!
Best app that I had. The support is insane. All expactations are met and they help on each case...!
We are very pleased that you are satisfied with our service.
If you have any questions, we are always happy to help.
One day the app doesn't work anymore. Always send this error: errors/app_permissions?error=eyJlcn... and i have all credentials to use it.
The worst, RecurrinGo don't have a communication channel to talk about this problem. If i can give you -10 star ill do it.
Thank you for your feedback, and we sincerely apologize for the frustration you've experienced with our app. We want to clarify that we do have support channels available — you can reach us through the in-app chat or via email at support@recurringo.com. We're here to help and would be happy to assist you with any issues you may encounter.
Please feel free to reach out if there’s anything we can do to improve your experience.
Kind regards,
RecurrinGo Support Team
The app has worked excellently so far and customers have taken to our subscriptions very well. Customer service is fast and friendly (thanks Artem). What is a pity is that the upsell widgets do not work with Slide Cart. That would be a good added value. I'm looking forward to testing the build-a-box function now. Above all, we no longer have any work to do with customers. Once set up, everything runs automatically. Good for us and our customers.
Thank you for the fantastic review! We're grateful for your support and are so happy to know you had a positive experience with us
We migrated from another platform (WordPress) to Shopify and decided to use the RecurrinGO! app for managing our subscriptions. The entire migration process was incredibly smooth and took us only about 10 minutes to export our subscriptions. Setting up the rules and products was a breeze, and we had everything configured in under an hour.
One of the standout features of this app is the customization options for the widget. The flexibility it offers is simply amazing – you can tailor the widget to fit any design seamlessly. We even changed our theme during the setup process and were able to easily adjust the widget to match the new theme perfectly. It felt like the widget was a natural part of our site right from the start.
The configuration and management of subscription plans couldn't be easier. The app provides endless customization options for the widget, with dozens of templates and hundreds of settings. You can personalize the widget to meet the highest standards, ensuring it matches your brand’s aesthetic perfectly.
Overall, RecurrinGO is a powerful and user-friendly app that we highly recommend for any business looking to manage subscriptions efficiently. The ease of migration, setup, and customization, along with its rich feature set, make it an invaluable tool for subscription-based businesses.
We're thrilled to hear that you had a great experience. Thanks for sharing!
It's a great app for rewarding sales with volume discounts. Customer service is responsive too!
Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations
Betreff: Problem mit Sprachumschaltung in RecurrinGO!
Sehr geehrtes Support-Team,
ich möchte mich ganz herzlich für Ihre schnelle und professionelle Hilfe bedanken! Das Problem mit der Sprachumschaltung auf meiner Seite wurde von Ihrer Entwicklerabteilung prompt gelöst, und ich bin sehr erleichtert, dass alles nun reibungslos funktioniert. Die Reaktionszeit und die Lösungsfindung waren wirklich beeindruckend.
Es ist nicht selbstverständlich, dass Supportanfragen so zügig und erfolgreich bearbeitet werden, und ich schätze Ihren Einsatz sehr. Besonders hervorheben möchte ich die freundliche Kommunikation sowie die klare und verständliche Vorgehensweise bei der Problemlösung. Ihre Hilfe und Ihr Engagement verdienen wirklich eine Top-Bewertung!
Nochmals vielen Dank für Ihren hervorragenden Support.
This app wasn't useful for my use case and eventually I was charged for services I shouldn't have been. The developer reached out to me and made it right. Clearly they stand behind their product. If you need this service, this is the way to go.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We sent you store credits, which you can use to pay for the app, and we have done everything possible to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
Awesome staff and super responsive! They got me taken care of ASAP!
Thank you so much for your kind words! We appreciate your support