Arvostelut (84)
Tarkenna
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Luokituksen mukaan
I found the app very complicated at the beginning but after watching the instruction video I was able to set up the plans. I had some additional questions that were responded by support immediately and I got a video tutorial for every single question. In the end, I needed a custom design for the membership boxes. These guys designed exactly what I needed and correct them three times because of my mistake and the client´s requirements. I am really happy I gave this app a try and it can do everything for me and I don´t need to remove members manually anymore! Moving from Locksmith to AAA Memebership.
Thank you guys!
I first got familiar with this Company by using the Web Push Notifications App, which is Free and just GREAT! So when I needed to add a Membership & Loyalty Program to my website, and I saw that the same company had versions of that as well, I was intrigued. However, those ones did cost a little bit of money, so at first I tried to use some other Free ones. However, those other companies Apps did not work, and I ended up just coming back to AITrillion, and Rishab did a screen-share walk through with me and was INSTANTLY super helpful and successful in getting a fairly technical feature, set up in my store. 10/10 Rishab
Zero support staff, impossible to cancel, charged THREE times for the same service. Not worth the pain.
Hi Boutique Estate Sales,
Our billing team contact you and approved the refund. Please let us know if you have any questions and we are happy to assist you with the same.
Thanks
Membership App Support
Honestly I feel like this app is more a mess than anything. I rarely leave negative review but I am so disappointed. Some of the issues I've had: shipping addresses not coming through on orders that went with the membership so I shipped product late; half the orders came through as duplicates; customers don't receive a confirmation page when they sign up and they only receive a confirmation email once you approve their membership so I had multiple customer sign up twice thinking the first registration didn't go through so they were charged twice. Reimbursements have to be done manually, not through Shopify, which is a pain. There were issues setting up the API and every time I went to save the new membership plan, it'd all get erased because of the API issue. I've had so many issue with this app and I've only had it for two weeks. I'm done and moving to a different app. The good: It is fairly easy to set up aside from the API issue. Recurring orders did work seamlessly once a customer signed up and you approved them.
Hi Chelsea,
We're so sorry to hear this. Our team has sent a message your way to help out.
Thanks
the app real meets my requirements, the help me to install and adjust the code, thanks!
You should try this!
The support team is very helpful. It helps me to solve the plug-in coding problem in Shopify. This is an amazing experience for me!
Excellent support and very useful if you are building a membership based subscription site. We needed help with hiding certain items for non-members and their team took the time to solve the problem in our theme and followed up consistently to make sure we were happy with the change.
This app is super buggy. And getting ahold of customer service is a nightmare. The idea behind this app is cool but execution is very poor. Saved myself the time and headache by going with bold memberships.
Hi - Thanks for your feedback.
We are replying to your email but it seems the email from which you are submitting the ticket is not correct. Please check this proof - https://prnt.sc/1ts42iz
Our support is very responsive and we can do the full setup of the app for free. Please connect us again with the correct email and we can also schedule a call or zoom meeting for any assistance you need.
Thanks
Great support, very responsive, the application is easy to use and each step, each setting and detailed in explanatory videos! thanks
This app will help us to manage our distributors by subscriptions in different Countries and different discounts per country. Great Customer service.