Avis (301)

Note globale
4,3
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
20 février 2020

Do not use this program or any other program by BOLD. They had a glitch in the system and unsubscribed all my monthly subscribers. Over 80 members to be exact and 8 months of work down the drain. Not to mention zero support from these people. I’m taking legal actions against this company for the financial damage they caused me.

Ticket Resell 101
États-Unis
Plus d'un an d’utilisation de l’application
23 avril 2019

I used the app to charge my VIP membership customers yearly. The Bold spe MO" is good apps horrid cust service." Its always a horrible experience . We increased our membership cost. Did not want old members affected- just new members charge the new price. Well our current members got a letter - stating they had 30 days to accept the new terms or their membership would cease. ( yes the one they ...

Aunt Lyn's
États-Unis
Environ un an d’utilisation de l’application
BOLD a répondu 24 avril 2019

Hello there, thank you for your feedback. We are so sorry to hear about your experience thus far. It seems the issue has been more complicated than we originally thought.

We' ...

10 novembre 2020

Terrible app, generates a lot of problems with customers that they make a PayPal claim and after many cases, your paypal account finishes banned.

melaniepavola
Mexique
12 mois d’utilisation de l’application
23 novembre 2015

They have messed up my theme since Friday 20th November. After they installed the app, the prices were not showing up anymore under the products in the collections pages. Was impossible to reach them during the weekend to fix the problem. But was not only that. Monday after many hours they opened the office they have fixed the price issue in the collection page and ruin the design of the head ...

Moooh
États-Unis
8 mois d’utilisation de l’application
24 septembre 2021

I launched my website a few days ago and the discount price appears on the cart but when people go to checkout the member price is not there but just the regular price. My customers are complaining and I needed help ASAP. BTW THE PROBLEM HAS NOT BEEN SOLVED.

Wagyu Clan
États-Unis
7 mois d’utilisation de l’application
21 juin 2017

If I could give no stars I would. Nothing about this app is fully baked nor does it have any of the basics that you would expect from any business:

1. No welcome/thank you/receipt email sent to the customer when they purchase something.
2. Formatting the text in their widget is broken
3. The ability to turn off automated emails for certain items is broken
4. You are stuck with their definition of ...

Gabbos Sports Betting
États-Unis
7 mois d’utilisation de l’application
21 août 2016

Usually I love all of your app's but this one I keep getting customers telling me that it locks up after hitting pay when using there mobile phone or tablet to signup. When I sent you email I was told this is a known problem. If this is the case why does it not get fixed. Most people use mobile products for there web access now. I am finding this very limiting and will have to look for ...

Icenfire
Canada
3 mois d’utilisation de l’application
16 octobre 2022

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

ZEUS X1
États-Unis
29 jours d’utilisation de l’application
BOLD a répondu 17 octobre 2022

Thank you for your feedback. We are so sorry for the experience you had. Our team is looking into the issues you have experienced. We thank you your patience. Please keep an ...

Modifié le 21 septembre 2020

READ BEFORE INSTALLING - Information is power. If you value the time and energy put into your membership program look for another app. We've had a crippling tech issue with Bold Membership for over a week with no resolution or communication to update the status. Luckily we are in a beta test phase so aren't dealing with hundreds of furious customers who cannot access the membership they paid for ...

Rede
États-Unis
Environ 2 mois d’utilisation de l’application
14 avril 2017

I have to be honest this app needs serious upgrades. An autoresponse email and new notification would be great additions that are lacking. It also gets expensive quickly as you grow your audience. I can't justify the expense as the app is not a fully functional member manager.

Zon3 Elite Fitness
États-Unis
Environ 2 mois d’utilisation de l’application