BOLD Memberships

I launched my website a few days ago and the discount price appears on the cart but when people go to checkout the member price is not there but just the regular price. My customers are complaining and I needed help ASAP. BTW THE PROBLEM HAS NOT BEEN SOLVED.

If I could give no stars I would. Nothing about this app is fully baked nor does it have any of the basics that you would expect from any business:

1. No welcome/thank you/receipt email sent to the customer when they purchase something.
2. Formatting the text in their widget is broken
3. The ability to turn off automated emails for certain items is broken
4. You are stuck with their definition of memberships. I have a 6 month and 1 day membership but can't use them because they don't have them and you can't pick your own
5. The checkout form doesn't include address or zipcode, or company logos, or credit card logos, or encryption type, just a very sketchy generic form that looks like you are phishing customer CC info
6. Their email styling is broken and doesn't save formatting
7. Can't send your customers emails through the app, you have to download them out and upload them into another app then send the emails
8. Absolutely will not give you an estimate of when the broken items will be fixed, meanwhile, I have a very cheesy unprofessional looking website waiting on them and paying monthly fees.
9. Be ready to get emails about the new apps you can sign up for when the ones they have out don't work. Maybe they could QA something before building something else half ass.

The only redeeming quality is Chis the support manager tries very hard to support a piecemeal broken product.

After a little struggle setting up, I received great support from Esha. She patiently walked me through the process and resolved my issues.

Overall good, I just wish you had the option to charge a one registration fee for memberships. Seems like a given but I was told I would have to pay the custom developer for such a thing.

Bold was the perfect solution for our business. The app works flawlessly and the customer support is top notch!

This app is a very useful solution - imagine having your membership system literally run itself, no need to worry about payments or, if you are delivering online goods, about enabling access to content for members online. And any involvement on your part is made simple via the app interface which allows you to manage your memberships in a clean, clear interface.

The level of automation offered by this app means that some coding is required - and stuff can go wrong at this stage - but the support team are very helpful, in my case Marty and Corey were on the case and got things resolved within the time promised.

A great app to use if you are prepared to wait maybe two or three days setup time to iron out the code - but after that, your membership system is ready to run day-to-day without any intervention or management.

Marty from the customer success team was faster than expected and provided excellent guidance! Now I will test the app, but customer service already receives 5 stars.

Fantastic app, Bold installed it very quickly, I am planning to install more apps from Bold, Many thanks for all your help

very good apps fast code intallation in 1 day instead of 2 to 3 days announced

Marty did a great job, he installed the liquid code within minutes of me requesting it.

Unfortunately, the app is not what I was looking for. It is missing some key features like being able to define a few options for the different types of memberships or the ability to charge a one-time set-up fee for a membership. Too bad...