Avis (296)

Note globale
4,4
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
4 janvier 2018

I can't rate this app highly enough. The customer service was amazing! I was assisted by Bhumi, who was in constant contact with me throughout the whole process both by email and telephone. It took about a month to set up as what I wanted was slightly more complicated but Bold's response time, support and overall friendliness exceed all my expectations. A big thank you to Bhumi for your help and patience and to everyone at Bold :-) Highly recommended!

Gru Languages
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
2 janvier 2017

Bold has done a great job in assisting me in technical issues. They're very quick to respond (usually within in a couple of hours during their business hours) and quick to resolve an issue. I've reached out multiple times on different issues and they've always quickly responded. It took a bit longer than I would of hoped for on one technical issue, but the issue seemed to be pretty involved on their end, they ensured my store was still functional during that time, and ultimately the issue was completely resolved. Corey has been my main contact within Bold and he has done a wonderful job addressing my issues and concerns.

Invotek 2
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 12 mars 2021

Thank you Nikhil for your support, you were very knowledgable and helped me solve my issue to get my store up and running.

Real Fitness
Canada
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 31 décembre 2020

Thank you for your review. We are thrilled that you are enjoying the app and that Deelen was able to help you! We are always happy to help!

7 juin 2017

Cannot say enough good things about the customer support, absolutely ANY thing that I had a question about they went out of their way to assist me from videos to screen shots step by step instructions, Chris, Bhumi and Brendin we above and beyond. They always were prompt with a response and a solution. I am a graphic designer, however I know NOTHING about coding and the backdoor side of web design. They helped me set things up the way I had envisioned, and were very patient with me while I was explaining to them what I wanted and the different requests I had. I recommend this service to ANYONE! Great, great, great customer service!

Laze T Shirts
États-Unis
Environ 3 ans d’utilisation de l’application
31 janvier 2020

Great app - does exactly what it says it will do. Very reasonable pricing too. More important though is the support from the BOLD team - always super responsive, very helpful. 10 out of 10!

Expert Toolkit
États-Unis
Environ 3 ans d’utilisation de l’application
Modifié le 2 juin 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

The Damn Collective
États-Unis
Environ 3 ans d’utilisation de l’application
16 janvier 2018

Recurring Memberships app is a great fit for my online store! Customer service, help and support from Bold is amazing and is THE BEST you will find anywhere! Special mention for great support from Zachary and Bhumi.Thank you from SeaHouse Imagery!

Seahouse Imagery
Australie
Presque 3 ans d’utilisation de l’application
6 mai 2020

Marty was a huge help in helping me finish the install of the app! The features are great and are going to help me out a lot.

The Human Design Analyst L.L.C.
États-Unis
Presque 3 ans d’utilisation de l’application
26 mars 2020

Marty installed far quicker than the estimated time. Offered additional advice and tips. Included some recommendations with links to support my requirements. Excellent service! The App itself is far more user friendly than previous Apps. Very impressed.

www.bicycleservices.co.uk
Royaume-Uni
Presque 3 ans d’utilisation de l’application
6 mars 2020

The apps works smoothly and properly charges our subscribers and tags them in the back end. The service team quickly installs the app on the themes you need. Thanks guys.

ALILANG.COM
États-Unis
Plus de 2 ans d’utilisation de l’application