Avis (301)

Note globale
4,3
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
8 janvier 2021

Terrible App, on top of Paypal problem, styling also doesn't change immediately, it takes a day or two if you change the color or font!!! It take time...bcs it is marinated to be cooked!!!! SO STUPID!!! and SO FRUSTRATING!!! Have only one App but FUNCTIONAL!!!

ANAHIT ETEMADI
États-Unis
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 12 janvier 2021

Thank you for your feedback. We apologize for any frustration this may have caused you, we are constantly working on improving our app. Thank you for bring this to our ...

Modifié le 28 septembre 2020

I would personally avoid if you can. Not quite sure how it has such great reviews... Not only is the customer support terribly slow but the app does not even allow you to use your themes checkout. It instead creates an unsightly checkout experience with way too many steps involved thus reducing the likelihood of a customer even purchasing a plan.

Pilates with Amelia
Australie
Plus de 3 ans d’utilisation de l’application
Modifié le 18 juillet 2018

Overall happy and will use again.

Installation: 5/5 easy (requires some knowledge of code) if you need help they get it done quickly for you!
App interface: 4.5/5 easy to use (missing a couple key features, but they have a workaround for most)
Customer Support: 4/5 They do not answer the phone! I would give 3 stars for this , but the saving grace was very friendly help through email and chat. (5/ ...

Test Sidebar
États-Unis
Plus de 3 ans d’utilisation de l’application
2 février 2024

Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours.

Irfan is amazing! Thank you Bold.

Farm2Me
États-Unis
Environ un mois d’utilisation de l’application
BOLD a répondu 12 février 2024

We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!

7 décembre 2023

Awesome customer service! I've never seen more helpful people than here.

EasyPlay
Pologne
Environ un mois d’utilisation de l’application
BOLD a répondu 12 décembre 2023

Thanks so much for your kind words! Our support team will be thrilled to hear your review. We are always here to help! Cheers!

7 juin 2017

Cannot say enough good things about the customer support, absolutely ANY thing that I had a question about they went out of their way to assist me from videos to screen shots step by step instructions, Chris, Bhumi and Brendin we above and beyond. They always were prompt with a response and a solution. I am a graphic designer, however I know NOTHING about coding and the backdoor side of web ...

Laze T Shirts
États-Unis
Environ 3 ans d’utilisation de l’application
Modifié le 15 septembre 2017

After working out some bugs and kinks with the app conflicting with my theme, everything seems to be working great now. I have been in contact with Chris and he was able to get everything done that we asked. He was quick and responsive to emails and went above and beyond. Would definitely recommend this app for your store!

*edit - As we try to do more with this app, we are finding more and more ...

Ultimate Tattoo Supply
États-Unis
Environ 3 ans d’utilisation de l’application
30 juin 2021

The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed

Restless Soul
Nouvelle-Zélande
Environ 3 ans d’utilisation de l’application
31 janvier 2020

Great app - does exactly what it says it will do. Very reasonable pricing too. More important though is the support from the BOLD team - always super responsive, very helpful. 10 out of 10!

Expert Toolkit
États-Unis
Environ 3 ans d’utilisation de l’application
Modifié le 2 juin 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

The Damn Collective
États-Unis
Environ 3 ans d’utilisation de l’application