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Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.
We ran into a problem and Bhumi was very helpful in navigating the solution.
We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.
Thanks so much for your review! We appreciate your open feedback and are so happy to hear of your amazing growth! Our team will always do all we can to help when encountering bumps in the road. We hope you see much more success with Bold in the future! Thanks for choosing Bold!
The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-star rating.
The app itself is really good but has a few areas, which we hope will still be improved. For example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to specify exactly at what time member exclusive products will go live in the shop. 3) the app does not allow for the use of vouchers for members.
Thanks so much for your sharing your experience with our hard working support team. Your kind review really makes our day! Your feedback about Bold Memberships is extremely important to us as well and we take it very seriously. We appreciate you taking the time to write in with your review and your suggestions!
The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed
So far I've had a good experience with this app. I love that I can hide/show pages to certain members and non-members, there's not a lot of apps I've found that do that surprisingly.
Also, big thanks goes to Guri for helping me in the live chat when I couldn't figure out the best solution for what I was trying to do. He helped out tremendously so THANK YOU! :)
We're really happy to hear that you've been enjoying the features of our app so far! Showing and hiding pages to members/non-members is definitely a great feature.
Live chat is an excellent way to get a quick response to general questions! We're really glad to hear that you were able to get such great help from our superstar Guri. :-)
Please let us know if you have any other questions or comments about our apps; we'd love to help!
Customer service on Bold was great. This app has good features and in time could be perfected.
Thanks for your Support on recurring Membership app, Hamza! I had an issue to show buy button on static page. Thanks for clarifying the issue.
I've had some real problems getting the welcome emails to go out to new members but have just spoken to Pratiba on chat and she was so helpful! If they can get this sorted I would highly recommend the app.
Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.
Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that Kelsey was able to help you out with troubleshooting! Don't hesitate to reach out if we can do anything else for you. :-)