レビュー (301)

総合評価
4.3
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の12%は1つ星です
2018年3月27日

great app but customer services is really poor! Please and please do a better job with your client and don't leave them in the dark.

Glitzwatches
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年10月16日

Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid ...

RareMunchiez
アメリカ合衆国
アプリの使用期間:16日
BOLDが返信しました 2022年10月17日

Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have ...

2018年7月12日

Don't fall into the description trap this app says. You install the app and Step 5 (Subscription boxes) aren't listed. When I emailed support I was informed they no longer have a subscription box option in the app. They bait and switch. They tell me their Recurring Orders app has this feature. I don't need the option for customers to build their own subscription box. The whole point of going with ...

Vector Quilts
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年1月30日

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

Kitty Q Creations
アメリカ合衆国
アプリの使用期間:12日
BOLDが返信しました 2024年2月12日

We are so sorry to hear about your experience with our automated system. We will certainly review our process and work to do better! Thank you for your feedback!

2018年4月25日

If I could leave zero stars, I would. Absolutely nothing worked after they installed the app. When contacting support, I would only receive links to videos and articles (which I had already watched & read). I called twice, you don’t reach anyone but are told to leave a message. I have not been called back once. I have two open tickets on my issues...no help. I’m uninstalling and going tonfind a ...

Threecrazycrows
アメリカ合衆国
アプリの使用期間:21日
編集日:2019年6月14日

Expectations not met. After being passed around like a trash that not one person wants to deal with we have got no further with this company. It has been over 10 days and we haven't had any progress. Dealing with a new person on every email we reply to is just ridiculous. This company should not have so many apps but just focus on doing one thing well. All it would take would be one person just ...

Cali Tiger
オーストラリア
アプリの使用期間:17日
2017年3月22日

If you have Bold Membership do the install be VERY CAUTIOUS! I failed to create a backup prior to their install and deeply regret it. After the install the app did not function as advertised - no members only area was created and could not get any help as to where or how to create it. The install also created cascading effects on my theme causing the pricing to completely disappear off my site, ...

Alaskan Rose Boutique
アメリカ合衆国
アプリの使用期間:12日
2019年3月19日

Tried to get help, but never replied my message. Will never deal with these guys anymore. Thank you.

TeaBubz
カナダ
アプリの使用期間:12日
BOLDが返信しました 2019年3月20日

Hello! We are so sorry to hear that you are having some trouble with our Memberships app. One of our support gurus sent you a message yesterday. Please respond when you are ...

2019年10月19日

Your app is tough to understand. I've makes some tests and nothing works. And I don't talk about the installation. Dude, we are not coders or experts. Make your app more simple. I will not use it anymore.

KitchClever&co | Kitchen tools & Home improvement
カナダ
アプリの使用期間:11日
BOLDが返信しました 2019年10月22日

Hi there. We appreciate the feedback, and are very sorry to hear you find our Memberships app difficult to understand! We'd love to help you get the app up and running and ...

2018年7月31日

HORRIBLE, never worked! This is app couldn't even download. It's been a nightmare

The Winning Brand
アメリカ合衆国
アプリの使用期間:10日