Recensies (300)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 76% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
25 februari 2020

Priyanka did a great job taking care of my Shopify issues. I recommend Bold Membership. What a great app!

Tony Thomas
Verenigde Staten
5 dagen gebruiken de app
25 juni 2017

Forget this application. After 6 days of struggle (I even had to uninstall MailChimp due to conflicts), and after receiving 22 emails from 6 different guys (Chris, Corey and Brendin did not even know what Alan, Mohammad and Bhumi were doing on the same ticket - unbelievable), I finally uninstalled the application.

Marcorosignoli
Verenigde Staten
5 dagen gebruiken de app
29 juni 2017

The Bold Customer service is out standinding and very help full. i highly recommend them....For your shop or services.

Giftcardsru
Verenigd Koninkrijk
4 dagen gebruiken de app
15 september 2018

The setup was verry quickly. Thank you for this. I have quite a few apps from Bold. I can only say if there is a problem, justcontact them and the respont is amazing fast. I can just say Keep up the good work.

Fiona Planet
Spanje
4 dagen gebruiken de app
21 oktober 2017

Call center can not start a new membership. Not workable for us.

Native American Coffee Com
Verenigde Staten
3 dagen gebruiken de app
Bewerkt 12 oktober 2016

I booked a section for phone help. It past 30 minutes, and no one called and no update either.

After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.

I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.

The app looks good though.

Sure Grip Shaving Razor
Verenigde Staten
3 dagen gebruiken de app
12 februari 2020

Great customer service had a problem and explain things super clear via chat it was smooth fast and I recommend

barefacelashes
Verenigde Staten
3 dagen gebruiken de app
11 februari 2020

I use this app to have a membership system on my store. The customer service is absolutely amazing !

Hawa Live
Maleisië
2 dagen gebruiken de app
2 januari 2018

I'm sure this is a wonderful app and the promise is enticing. I will warn you about this. If you do NOT have a full-time web developer, forget this app. This app requires you to modify your basic Shopify store code. (Yes, I realize that's unbelievable, but it's true.) You sure as heck better know what you are doing if you're going to modify the code.

That means...who is responsible for the app - for your store breaking down? Shopify? - NOPE - You modified THEIR code. BOLD? Maybe - unless they can convince you that YOU are the problem. YOU? - Yep - That's where the ultimate responsibility resides.

That's why I say, unless you have a full-time Shopify-certified web developer, you'd better think twice about buying this add-on. It took me 24 hours to realize my mistake.

Alexander Art Supplies
Verenigde Staten
2 dagen gebruiken de app
14 mei 2020

Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!

Vick Crafts
Verenigde Staten
2 dagen gebruiken de app