Recensies (300)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 76% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
12 juli 2018

Don't fall into the description trap this app says. You install the app and Step 5 (Subscription boxes) aren't listed. When I emailed support I was informed they no longer have a subscription box option in the app. They bait and switch. They tell me their Recurring Orders app has this feature. I don't need the option for customers to build their own subscription box. The whole point of going with ...

Vector Quilts
Verenigde Staten
Ongeveer een maand gebruiken de app
16 oktober 2022

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

ZEUS X1
Verenigde Staten
29 dagen gebruiken de app
BOLD heeft geantwoord 17 oktober 2022

Thank you for your feedback. We are so sorry for the experience you had. Our team is looking into the issues you have experienced. We thank you your patience. Please keep an ...

25 april 2018

If I could leave zero stars, I would. Absolutely nothing worked after they installed the app. When contacting support, I would only receive links to videos and articles (which I had already watched & read). I called twice, you don’t reach anyone but are told to leave a message. I have not been called back once. I have two open tickets on my issues...no help. I’m uninstalling and going tonfind a ...

Threecrazycrows
Verenigde Staten
21 dagen gebruiken de app
Bewerkt 14 juni 2019

Expectations not met. After being passed around like a trash that not one person wants to deal with we have got no further with this company. It has been over 10 days and we haven't had any progress. Dealing with a new person on every email we reply to is just ridiculous. This company should not have so many apps but just focus on doing one thing well. All it would take would be one person just ...

Cali Tiger
Australië
17 dagen gebruiken de app
16 oktober 2022

Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid ...

RareMunchiez
Verenigde Staten
16 dagen gebruiken de app
BOLD heeft geantwoord 17 oktober 2022

Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have ...

30 januari 2024

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

Kitty Q Creations
Verenigde Staten
12 dagen gebruiken de app
BOLD heeft geantwoord 12 februari 2024

We are so sorry to hear about your experience with our automated system. We will certainly review our process and work to do better! Thank you for your feedback!

22 maart 2017

If you have Bold Membership do the install be VERY CAUTIOUS! I failed to create a backup prior to their install and deeply regret it. After the install the app did not function as advertised - no members only area was created and could not get any help as to where or how to create it. The install also created cascading effects on my theme causing the pricing to completely disappear off my site, ...

Alaskan Rose Boutique
Verenigde Staten
12 dagen gebruiken de app
19 maart 2019

Tried to get help, but never replied my message. Will never deal with these guys anymore. Thank you.

TeaBubz
Canada
12 dagen gebruiken de app
BOLD heeft geantwoord 20 maart 2019

Hello! We are so sorry to hear that you are having some trouble with our Memberships app. One of our support gurus sent you a message yesterday. Please respond when you are ...

19 oktober 2019

Your app is tough to understand. I've makes some tests and nothing works. And I don't talk about the installation. Dude, we are not coders or experts. Make your app more simple. I will not use it anymore.

KitchClever&co | Kitchen tools & Home improvement
Canada
11 dagen gebruiken de app
BOLD heeft geantwoord 22 oktober 2019

Hi there. We appreciate the feedback, and are very sorry to hear you find our Memberships app difficult to understand! We'd love to help you get the app up and running and ...

31 juli 2018

HORRIBLE, never worked! This is app couldn't even download. It's been a nightmare

The Winning Brand
Verenigde Staten
10 dagen gebruiken de app