BOLD Memberships

UPDATE: After gaining thousands of members, we decided to transition to a membership solution that meets our needs. We removed our membership plan from the app, disconnected the payment gateways, and deleted the app from our store... and all of our members are continuing to be charged. I cannot EVER recommend this app because they have taken no responsibility for the charges their app continues ...

I've been using this app for 9/10 months, its ok apart from lots of my customers are randomly having their tags removed from their email accounts. As they need this to access the content they have paid for its having a very bad effect on our reputation. I've spoken to Bold about this before and they haven't found a solution. I've also spoken to shopify and shopify experts on numerous occasions ...

I was not happy with the membership app. Customer service was not good at all and very slow to respond.=. For over 2 years now we had trouble with the app. The app had different information than what stripe had on their account and we could never rely on what bold app said. We tried to get it fixed but it never worked correctly and then when we went directly to stripe you guys erased all the ...

Terrible App, on top of Paypal problem, styling also doesn't change immediately, it takes a day or two if you change the color or font!!! It take time...bcs it is marinated to be cooked!!!! SO STUPID!!! and SO FRUSTRATING!!! Have only one App but FUNCTIONAL!!!

I would personally avoid if you can. Not quite sure how it has such great reviews... Not only is the customer support terribly slow but the app does not even allow you to use your themes checkout. It instead creates an unsightly checkout experience with way too many steps involved thus reducing the likelihood of a customer even purchasing a plan.

This app will not work with any modern themes. Over 2 years since Shopify deprecated the 'include' tag and Bold havent bothered to update their theme.

After 3 days of waiting for the first response, a guy from support named "Bhumi" responded, I literally replied to him in minutes, after that he replied back in 2 days... I need fast support because this App is not working and not showing content for members only and they keep unsubscribing.

It just doesn't work. It never creates subscription box order and I can't manually see shipping address that used entered to manually ship the order!

The experience is not the smoothest (1), it's still limited functionality:

It's possible to only have text field and text area as additional info fields. It shouldn't be that hard to make all the other input fields types available, too.
Some email ...

App is buggy.. any time you add new products to your store the customer tags reset/disappear and all the customers get locked out of their accounts. Very frustrating and took a long time to figure out why.. we lost several customers over the years and they offered no solutions so we had to find alternative options.

Do not use this program or any other program by BOLD. They had a glitch in the system and unsubscribed all my monthly subscribers. Over 80 members to be exact and 8 months of work down the drain. Not to mention zero support from these people. I’m taking legal actions against this company for the financial damage they caused me.