Avaliações (300)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
15 de outubro de 2024

Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!

Franklinharvest
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por BOLD 27 de novembro de 2024

We're thrilled to hear that Chintak was able to help you so quickly! It's always our goal to provide excellent customer support. If you have any other questions, please don't hesitate to reach out.

19 de novembro de 2024

Jade and Taylor were super helpful. Bold give brilliant support.

pinupwow.net
Reino Unido
6 dias usando a aplicação
Questão respondida por BOLD 27 de novembro de 2024

Thank you for the review! We're glad our team was able to help.

17 de setembro de 2024

Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!

The Bhagavad Gita Comes Alive
Canadá
Quase 4 anos usando a aplicação
18 de julho de 2024

Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.

Kure NZ - Wellness & Skincare
Nova Zelândia
4 meses usando a aplicação
29 de junho de 2024

The BOLD Member ship Liquid Installation guide is extremely disappointing. The instructions they provide often have significant coding discrepancies, with mismatched code and files that don't align with the Dawn theme. The only recourse is to contact their team for installation, which can take several days. I'm paying for a service, so why do I need to write code? Why doesn't the code match yours? And why do I have to wait 3-5 days? This is unacceptable

My Store
Estados Unidos
Aproximadamente 1 mês usando a aplicação
8 de março de 2024

I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!

Master Resell Rights
Áustria
10 dias usando a aplicação
Questão respondida por BOLD 14 de março de 2024

Thank you for taking the time to leave a review. We're so glad you were able to launch your membership as planned!

2 de fevereiro de 2024

Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours.

Irfan is amazing! Thank you Bold.

Farm2Me
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por BOLD 12 de fevereiro de 2024

We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!

30 de janeiro de 2024

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

Kitty Q Creations
Estados Unidos
12 dias usando a aplicação
Questão respondida por BOLD 12 de fevereiro de 2024

We are so sorry to hear about your experience with our automated system. We will certainly review our process and work to do better! Thank you for your feedback!

5 de janeiro de 2024

We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.

Cristy Cali
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por BOLD 15 de janeiro de 2024

Thanks so much for your review! We appreciate your open feedback and are so happy to hear of your amazing growth! Our team will always do all we can to help when encountering bumps in the road. We hope you see much more success with Bold in the future! Thanks for choosing Bold!

3 de dezembro de 2019

Eric at Bold Memberships was a pleasure to deal with and worked very hard to resolve any issues or questions I had.

Rieben Financial
Canadá
Mais de 5 anos usando a aplicação
Questão respondida por BOLD 3 de dezembro de 2019

Hi there! We're so glad that our app specialist, Eric, was able to work with you and get everything resolved and answered. We hope you continue enjoy using Bold Memberships!

We're ready to help with anything else we can in the future. :-) Please let us know if you need anything else.