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I needed a membership website that restricted pages - simply put I LOVE this app!
Only thing is I think I may be missing something, I have to put in the products twice, one for my regular shop and another price for my members which takes a long time with them being digital downloads - is there a feature Im missing to make the products a different price for members?
All the same I am loving the app - very good value and easy to setup and use 5*****
We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.
Thanks so much for your review! We appreciate your open feedback and are so happy to hear of your amazing growth! Our team will always do all we can to help when encountering bumps in the road. We hope you see much more success with Bold in the future! Thanks for choosing Bold!
Rahul was the best. Not only was he super helpful but at no extra cost. This app is genius, and helping my specific customized site.
Thanks so much for leaving us a review of Memberships and our customer service team - we're glad to hear Rahul was able to help you out with you needed. :-)
We look forward to seeing your website once it's launched - good luck!
Thank you very much for Bhumi, help me set up the whole process, reply timely and effective, rate 5 stars for Bhumi, rate 5 stars for this app!
This app will not work with any modern themes. Over 2 years since Shopify deprecated the 'include' tag and Bold havent bothered to update their theme.
Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. I can confirm our team is are looking into the issue and hopefully we will see this resolved this in the near future.
The customer service is outstanding. Honestly don't know what the other people were talking about in their one star review. The app work great and if there's any issues some is the to help both though message and phone. One top of the if you have a dev or any coding experience this is a versatile platform.
Overall happy and will use again.
Installation: 5/5 easy (requires some knowledge of code) if you need help they get it done quickly for you!
App interface: 4.5/5 easy to use (missing a couple key features, but they have a workaround for most)
Customer Support: 4/5 They do not answer the phone! I would give 3 stars for this , but the saving grace was very friendly help through email and chat. (5/5 response time by email/chat)
Other: Our template also used jquery that they didn't support, and they fixed it for us. I'm very pleased they took care of this for us :)
the developer helped me and gave me excellent advice and it was clear.
Chintan Trikha. this is a excellent app and im proud to download it
Hello there! We're glad to hear that our customer service specialist was able to work with you and answer some questions for you. We're so glad to hear you're enjoying our Memberships app! Please let us know if we can help you with anything else.
After 3 days of waiting for the first response, a guy from support named "Bhumi" responded, I literally replied to him in minutes, after that he replied back in 2 days... I need fast support because this App is not working and not showing content for members only and they keep unsubscribing.
The Customer Service with the girls and guys at BOLD is seriously top!