Avaliações (301)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
1 de fevereiro de 2022

Customer service has been non-responsive. Live chat seems to rarely be an option. The app just doesn't seem to work. They set it up, and didn't provide with confirmation that it was completed (even though they said they would). However, I DO see where they installed the liquid. I go through their guides step by step. I sent myself a free membership as a test. I simply got an email where it says I ...

Small Business Shopping Expo
Estados Unidos
8 dias usando a aplicação
Questão respondida por BOLD 4 de fevereiro de 2022

Thank you for your honest feedback. We are sorry to hear about the less than satisfactory support you have received. We do take this feedback very seriously, as providing the ...

Editado a 2 de novembro de 2018

rony was good with helping me set up app to my site and patient ...he very quickly and effectively got me up and running!

Christmas Zone
Estados Unidos
8 dias usando a aplicação
Editado a 8 de julho de 2019

I use this app to help show products to certain members and non members and it been very easy to use. Thanks to Ranji and Harpreet for helping me in the live chat. I would suggest making it where customers can upgrade/downgrade memberships themselves.

Faith and Beauty Boutique
Estados Unidos
8 dias usando a aplicação
Questão respondida por BOLD 8 de julho de 2019

Hi there, thank you for the review! We're really glad to hear that you're enjoying the features of our app, and that our support specialists are able to assist you.

Thank you ...

Editado a 13 de dezembro de 2015

I'm giving this a one star review because their customer service is non-existent. Completely unprofessional. Don't bother signing up for a time slot either, they won't call. Disappointing app for the most part too. The widget is very ugly when it's on your website. Also, when they installed their code, they broke my website. I had to go back to an older theme to get it fixed. Somehow they made it ...

Elite Fitness Products
Estados Unidos
8 dias usando a aplicação
20 de dezembro de 2019

Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.

JDEducational
Estados Unidos
8 dias usando a aplicação
Questão respondida por BOLD 23 de dezembro de 2019

Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that ...

28 de janeiro de 2016

Thanks for the quick and efficient service Mohammad. I will review the app once I have completed testing.

Beauty Pass
África do Sul
8 dias usando a aplicação
29 de julho de 2020

Naman provided excellent support for Bold Membership and Subscriptions!!! I hope I get him in the future. Thank you!

99.1 The Ranch
Estados Unidos
8 dias usando a aplicação
30 de outubro de 2018

Thank you. After hours, I was able to communicate with both Nir and Esha. They were very helpful with helping me understand the membership page building process. On a separate note, once I downloaded the APP, I did not know how to load the liquid files, they did it for me. Very helpful.

Now I can build pages for the membership site using the Bold Membership APP on my Shopify store. Excellent!

...

Stew Smith Fitness
Estados Unidos
7 dias usando a aplicação
24 de outubro de 2016

The interface is very easy to use and they have great customer service.

Teach Social Studies
Estados Unidos
7 dias usando a aplicação
2 de abril de 2019

I haven’t received any help what so ever although have been trying to contact somebody for the last 3 days. Will gladly change this if someone gets back to me.

Maia Ink
Nova Zelândia
7 dias usando a aplicação
Questão respondida por BOLD 3 de abril de 2019

Hello, I just wanted to apologize if your requests were missed. I checked with our support team and it looks like somebody reached out this morning, however I asked them ...