Avaliações (300)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
Editado a 12 de março de 2021

Thank you Nikhil for your support, you were very knowledgable and helped me solve my issue to get my store up and running.

Real Fitness
Canadá
Over 3 years usando a aplicação
Questão respondida por BOLD 31 de dezembro de 2020

Thank you for your review. We are thrilled that you are enjoying the app and that Deelen was able to help you! We are always happy to help!

7 de junho de 2017

Cannot say enough good things about the customer support, absolutely ANY thing that I had a question about they went out of their way to assist me from videos to screen shots step by step instructions, Chris, Bhumi and Brendin we above and beyond. They always were prompt with a response and a solution. I am a graphic designer, however I know NOTHING about coding and the backdoor side of web design. They helped me set things up the way I had envisioned, and were very patient with me while I was explaining to them what I wanted and the different requests I had. I recommend this service to ANYONE! Great, great, great customer service!

Laze T Shirts
Estados Unidos
About 3 years usando a aplicação
22 de março de 2023

I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.

WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself.

Highly recommend, especially due to the great customer service.

Nathanael Morton
Estados Unidos
About 3 years usando a aplicação
Questão respondida por BOLD 23 de março de 2023

Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!

31 de janeiro de 2020

Great app - does exactly what it says it will do. Very reasonable pricing too. More important though is the support from the BOLD team - always super responsive, very helpful. 10 out of 10!

Expert Toolkit
Estados Unidos
About 3 years usando a aplicação
Editado a 2 de junho de 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

The Damn Collective
Estados Unidos
About 3 years usando a aplicação
16 de janeiro de 2018

Recurring Memberships app is a great fit for my online store! Customer service, help and support from Bold is amazing and is THE BEST you will find anywhere! Special mention for great support from Zachary and Bhumi.Thank you from SeaHouse Imagery!

Seahouse Imagery
Austrália
Almost 3 years usando a aplicação
6 de maio de 2020

Marty was a huge help in helping me finish the install of the app! The features are great and are going to help me out a lot.

The Human Design Analyst L.L.C.
Estados Unidos
Almost 3 years usando a aplicação
26 de março de 2020

Marty installed far quicker than the estimated time. Offered additional advice and tips. Included some recommendations with links to support my requirements. Excellent service! The App itself is far more user friendly than previous Apps. Very impressed.

www.bicycleservices.co.uk
Reino Unido
Almost 3 years usando a aplicação
6 de março de 2020

The apps works smoothly and properly charges our subscribers and tags them in the back end. The service team quickly installs the app on the themes you need. Thanks guys.

ALILANG.COM
Estados Unidos
Over 2 years usando a aplicação
Editado a 9 de junho de 2020

Amazing customer service from Kelsey! Had an issue with my code and it was able to be resolved quickly and they communicated with me every step of the way!

Surfing Florida Museum
Estados Unidos
Over 2 years usando a aplicação