Redo
- Prezzi
-
Piano gratuito disponibile
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 4,9 (514)
- Sviluppatore
- Redo Tech, Inc
Galleria immagini in evidenza
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Shopify POS
- Shopify Flow
- CommentSold
- Gorgias
- Klaviyo
- NetSuite
- Shop Mini
- Yotpo
Categorie
Opzioni di reso
Gestione dei resi
- Approvazioni automatizzate
- Portale dei resi
- Informative personalizzate
- Articoli non restituibili
- Finestre per i resi
- Motivi dei resi
- Etichette di spedizione
- Monitoraggio dei resi
- Notifiche via SMS
- Notifiche via email
- Branding personalizzato
- Gestione dei rimborsi
- Aggiornamenti delle scorte
- Blocklist dei clienti
- Analisi
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Riepiloghi basati sull’IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Escalation
- Aggiunta di tag
- Rilevamento dello spam
- Monitoraggio degli ordini
- Notifiche personalizzate
- Sondaggi di feedback
- Analisi
- Report
Prezzi
Returns
Gratis
Funzionalità
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
Checkout Optimizer
$10 /mese
$0.50 per order for checkout optimization and $0.06 for order upsell
Funzionalità
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10 /mese
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
Funzionalità
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment
$99 /mese
Funzionalità
- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (514)
We have been using REDO for 2 years and LOVE IT! Customer service is amazing, any changes we need they work very hard to accommodate our needs and the customer. Returns are easy and our customers love that they are able to return items for the $1.98 charge.
We had 6 fraud charges from this App that were not caught by Shopify or the Corporate Office for Redo. Both had no phone number and we had to reach out to the corporate office to stop the app from allowing customers to purchase the insurance return option and then they refunded it. and we lost a fee on each transaction. We are still working to resolve the fraud from this and at this date have not received a refund. Very frustrated business owner
Hi West Coast Leather team, I really appreciate you taking the time to share your experience and for hopping on those calls with me to work through everything. I'm glad we were able to get to the bottom of it together and get you fully refunded for the fraudulent charges. Your report also helped us identify a way that we can be more proactive going forward, so your feedback genuinely made Redo better for every merchant on the platform. I'm looking forward to our call next week to make sure everything is running smoothly and that you're 100% taken care of. Thank you for your patience through all of this.
Customer service set up a call with us within the hour to fix how we wanted our Redo to operate on our site on our behalf. They also answered technical questions we were having about scam/fraud charges and fixed the issue as well.
Assistenza
Assistenza per l’app fornita da Redo Tech, Inc.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
25 maggio 2020
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