Referral Candy & Affiliate
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.
We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine
Karen is very helpful with our referral questions and issues
We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.
We are so happy to have assisted you today. Thanks also for writing an awesome review. :)
- Jessa
It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull!
As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.
NB: this review is from 2019, about a previous version of ReferralCandy
Thanks for the review! We made sure to let Benz, Tomas, and Tippy know and it made their day! Yes, even though ReferralCandy and ReCharge teamed up to provide a solution that is intuitive and seamless, there are instances when it can get tricky. I'm glad we were able to help, and please reach out if there is anything else. - Jaime R.
Es una buena app y aparte una manera entretenida de conectar con tus amigos por medio de un descuento en donde ambos ganan!
We are so happy for your positive feedback and we can't wait to see great results from your campaign.
- Jon
Referral Candy is easy to use and their onboarding staff are excellent. They provided guidance to set us up for success.
Thanks for your kind review! We're here to set you up for success :) - Bryan B.
It is a very easy app to use and implement. The customer r service was also very prompt . I recommend this to anyone looking to add a referral program
Thank you so much for your feedback. Please reach out anytime you need help. - Jon
Still, not sure if it is working or not after a month of Trial, We only had one successful referral through the first month, but another free month is being offered to shopify customers so why not take advantage of it.
We will spend more time on the campaign format etc to see if that helps
NB: This review is from 2013, about a previous version of ReferralCandy.
I realize it's been a while since you tried ReferralCandy. The app has since been updated to be feature-packed to automate your entire referral program (see: https://www.referralcandy.com/features). And if you need expert help, that's where our Customer Success Team comes in. Let us know and we'll be happy to help -- Bryan B.
Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.
Their customer support is AMAZING, Derek helped me within minutes with all the questions I had launching the app. Thank you!!!