Referral Candy & Affiliate

We are working on setting up the app and Karen was very helpful in answering our questions. The response was quick and to the point. Thanks

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.

Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.

I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.

However, we had some problems to translate everything to German and adapt the design.

For this issue, Derek from the customer service was a great help

@Tippy D. was great on the phone and was able to help me use the app and set it up perfectly. He spent a over an hour and was very helfull

Amazing app customer support. Had some small issue and Karen help me out a lot and solved all my problem very fast :) Worth every penny

I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

We have been using this app for awhile and there is one major item we believe it is missing... there NO way to "Approve" a referral. We have made a request to add an "Approve" option to other options: Delete, Void, and Ban, but we were told, an "Approve option is currently not in place within the dashboard, but this is something I can raise to our design team" ... without an "Approve" option, even after we review a referral it will continue to show "pending review" since there is no way to "Approve" a referral... this appears to be a major omission to us. If an "Approve" option is added we will revise our rating...