Referral Candy & Affiliate , 2 138 arvostelua
Tarkenna
-
Luokituksen mukaan
JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.
I'm here for you anytime! :)
Thank you so much for this review.
- JC
Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app
We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine
Good app, great customer service. The customer service responded very quickly!
I'm still trying to use this app and hope to bring a lot of sales to my store.
We have been searching for a referral program for awhile and ended up with RC. After logging in on my own I was having issues navigating and building out all our communications and understanding the integration. Thankfully I used the "chat" option and Karen popped up as my saving grace! She was concise, friendly, and SUPER easy to work with and walked me through everything without ever making me feel like my questions were stupid. Thanks to her we were able to build out quickly versus what would have taken me days while I explored. Highly recommend working with their service team to get you up and running quickly!
just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.
Derek offered phenomenal support for all my questions and solved every single one, even the ones I thought would be a dead end!
I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.
It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.
Hello Kun,
We understand how frustrating it can be to not be able to speak to someone immediately about your concern. We responded as quickly as we could to all your chat inquiries, unfortunately, it took us over an hour to respond to that one message you left us outside our office hours. Thank you for your feedback, we will use this as an opportunity to improve the experience we provide our clients.
I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.
Really helpful staff member JC talked me through everything! Answered all my questions and very helpful
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC