Referral Candy & Affiliate
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
Arvostelut (2 182)
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Luokituksen mukaan
Outstanding customer service
You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa
supporter is good
Thank you and it's my pleasure to have assisted you. :)
- Roj
Jessa from the support was great in navigating me and setting up the whole campaign.
It was a pleasure to have assisted you today. Thanks again for this feedback and please reach out anytime you have concerns. :)
- Jessa
Excellent customer service. Kevin answered me very quickly and resolved all my questions efficiently, He did not refer me to guides (as happens on other platforms)
He was Checking my account and telling me exactly the steps.
You were awesome to deal with as well. Thank you so much for writing an amazing feedback. :)
- Kevin
My experience with Jessa was excellent! She was very attentive and very patient with me! She's amazing !
You were amazing to work with as well! Thanks so much for this review and let us know anytime you need help.
- Jessa
I had a fantastic experience with Jessa today. I bombarded them with questions over the course of a couple of hours, and they were consistently patient, knowledgeable, and helpful throughout. Their professionalism and willingness to assist made solving my issues a breeze. Thank you for your outstanding support!
We truly appreciate your feedback and are here for you anytime you need assistance. Thanks again for taking the time to share your experience!
- Jessa
Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.
Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine
Absolutely top quality service.
Thank you so much! You are amazing!
- Roj
Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!
That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah
Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.
You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene