Avis (2 174)
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It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.
Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz
Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.
Thank you for five stars! Reach out any time! - Dwight
Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.
We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :)
- Cris
The app is easy to use and setup, providing great analytical tools to see how well your referral scheme is performing against industry averages. The support team is also very responsive and actively seeks to provide guidance - a special thank you to Jon for his ongoing support.
Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!
Thanks so much for the feedback! If you need help again, just let us know - Cris
The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!
Thanks for your kind review! I'll be sure to let Jelson know! - Tom
I saw a lot of articles on ecommerce blogs recommending Referral Candy and decided to give it a try. So far I like how easy it is to create a referral campaign: I chose my referral rewards, added some images to the email and pages, customized some text, activated the post purchase widget and launched it. The only thing I'd add to this is that I wish they had even more multi-language support, it would be better if they could add it.
I like the fact that it's now working pretty much by itself and my customers are being invited to join the program through email and popup. It's nice that it also integrates with other apps I already have installed on my store. I'm also thinking about maybe selling some of my products on subscriptions in the future so it's good to know that it integrates with many of the subscription apps on Shopify, as I haven't decided which one I'm going to be using yet.
The customer support team was also super helpful as I had a couple of questions while I was setting up the account, and they got back to me super quickly and was able to solve my doubts.
Thank you for choosing to be with ReferralCandy! We really apprecitae it. :)
Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!
Great app and even greater support. Vino from the Support team has gave it all to help me transferring from woocommerce to Shopify and we succeeded. Thank you!
Got another call wqith JC today. He helped me with a go through the app and showed some improvements. Thank you for your time
Thanks also for being awesome during the troubleshooting steps. Glad to have sorted thiso ut with you.
- Vino
Derek was a huge help from beginning to end. We worked out details, new implementations and he went as far as helping with custom code. The app works great.