Avis (2 174)
Affiner
-
Par note
Super responsive customer service - Adam has always been on hand to help with our set up. We had a lot of questions to do with our setup and we've always got quick answers. Overall, referral candy has been a great solution for us
Great customer service, hit me up in a couple of minutes. great service and easy to use. overall i am happy with the experience
Thank you for five stars! Reach out any time! - Jon D.
Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.
Getting started with a complex setup with Klaviyo and Shopify was super easy thanks to the amazing support team and especially JC! Thank you so much, looking forward to seeing the results.
We are also looking forward to seeing great results on your referral campaign. Thank you for reaching out to us today and let us know anytime you need help. :)
- Jc
Spoke to Tippy Destacamento, he explained everything so clearly and helped us out very quickly. Thanks to him I am now a referral candy expert.
I have had an amazing experience while having an account setup with Referal Candy. I was in contact with Tippy and he even stayed over hours in order to help me out to complete our referral campaign! He was very patient and helpfull and for sure there is no doubt that we are in GOOD HANDS!
Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!
Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN
The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!
We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!
We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris