Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 175)
Affiner
-
Par note
Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.
I can highly recommend as referral provider with low to no barriers to entry and use.
Thanks for the review! Hit us up whenever you have questions! - Jelson
Referral Candy were so great to me - I didn't have a chance to activate my acct during the 30 day free trial and they kindly and promptly extended it. Great customer service
Great app and great customer service! It really simplifies the Referral Process. Thank your ReferralCandy
Thank you for your kind words. Val and Hannah will surely be delighted to hear about your review! - Tom
The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with
Love it so much!
It works great super easy to install and it's a fantastic software!
Signed up dozens of people per month so it helps us build brand ambassadors!
Thank you so much!
Special thanks to RefferalCandy's staff Dwight, who has been helping me with my account issues. Your kind attitude and compassion brings good values to RefferalCandy.
Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day.
Hi Referral Candy!
I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!!
Matthew C.
This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links.
I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service.
Do you like sitting at loading screens only for them to not show any information?
Like to click buttons that just hang out for minutes?
Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you?
Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly.
Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through.
Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.
NB: This review is from 2016, about a previous version of ReferralCandy.
Thank you for your feedback. We've taken it to heart and have improved.
Our app was slow (we couldn't keep up with the rapid growth) and it must have had been frustrating. I'm sorry to have put you through that.
We've since fixed it. Loading is much, much faster and we are able to handle running referral programs for enterprise retailers with ease.
We hope to work with you again in the future! - Bryan B.
ReferralCandy is a great low cost customer acquisition tool. I highly recommended it. It has great functionality and is easy to use. It takes a little time to get ramped up, but don't get discouraged (it's worth it).
Their customer service is great!!!