Avis (2 141)
Affiner
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Was having some trouble understanding how my store's rewards were set and Cris Lopez walked me through the whole process. Thank you so much!
I'm happy I was able to assist! Thank you for your appreciation! - Cris
We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design.
Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)
Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :)
- Cris
helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.
We're glad Jon was able to help! - Tom
Such a great, easy to use app! Integrated perfectly into our business and drove a ton of additional customers and revenue. In our niche, referrals are everything - we set up a custom program that worked awesome. Highly recommend.
Thank you for your positive feedback! We put a lot of time and effort into our service - It means a lot to know that our app has worked amazing for you! - Jon
So far the app is working great! I ran into a slight issue when importing my CSV file, but Jon was able to figure out the issue and get it fixed. Amazing customer support!
We are so happy to know that our campaign is working well for you. Thanks also for your time today and reach out anytime you need help. :)
- Jon
Cris from the customer support team was a great help and had a fast solution for our problem. We are pretty happy with referral candy so far.
I'm happy I was able to assist! Thank you for your appreciation! - Cris
Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!
Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.
Jon was great and easy to work with. He was quick and efficient We, also, enjoy the app and letting our customers get a little added bonus with the referral program. Easy to use and fast and friendly service.
Thank you for leaving us such a kind review! - Jon D.
We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.
We're excited for you too! If you have questions, just let us know - Mardie
Have been using this APP for a month and the traffic and sales have both increased because of it! Thanks ReferralCandy