Referral Candy & Affiliate , 2 132 avis
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The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.
4 stars because there are limits when it comes to customizing emails. but customer service was excellent - shout out to Derek and Lorraine for answering all of my questions and being patient.
New to Shopify and to Referral Candy and my experience with Tippy has been hands down the best experience I’ve had to date with any of the apps we have purchased. Tippy took the time to respond to emails and questions quickly, set up a meeting via web, walked me through step by step, made suggestions and made me feel like I had a vested partner in this process. Thank you Tippy and ReferralCandy for you dedication to my success . You truly just raised the bar ! Wow ....
So far so good, I just signed up and needed a little clarity on a feature. Customer service was very quick in response and that's important to me.
It's my pleasure helping you out today! Let us know anytime you need assistance.
- Lorraine
Derek was awesome. Super helpful. Im not tech savvy at all and getting this set up and correctly is vital to us. We're almost there with it and looking forward to offering this to all our members soon! Thanks again Derek!
Support team were very helpful answering my questions on live chat. Most versatile option I have looked at.
Just downloaded this app to help scale our referral program. Customer success team was really helpful in getting me setup with our bespoke charging system.
Shout out to Derek Benito - you a star !
Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!
Thank you so much for writing a review. I truly appreciate it! :)
- Innah
The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)
Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.