Referral Candy & Affiliate

Great customer service. Was able to receive feedback very quickly to get situated. Excited to use this referral software.

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Karen is awesome. She walked me through the system and help us set everything up. Definitely sticking with RC not only because its a cool product but its really the service that gets you.

ReferralCandy is great! I've been using it for a long time on our WooCommerce-based store but am now migrating over to Shopify. While building our new store, I needed help with a weird issue (that turned out to be caused by another app) and Karen walked me through what to check. Without her help I wouldn't have even thought to look in the other app's settings to see what it was adding to each page.

ReferralCandy is an easy way to let customers become advocates, and it works great for us... and pays for itself very very quickly. Thanks!!

Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.

Great app, great customer support!

Just finished speaking to Referral Candy's Tippy and he was amazing! Super friendly and helpful.. Very happy with Referral Candy's customer service!

Great referral app with even better service! Tippy was able to help me navigate setting up an affiliate account, and getting onboarded with all of the basics (email / link copy, image assets, etc.). We needed some account-specific customization and he was always willing to jump on a quick call / screen share to provide support. Much appreciated!

App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.

Kudos to Thomas!