Avis (2 174)
Affiner
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Par note
I am developer and was implementing Referral Candy affiliate program for the first time. I ran into a blocker and fortunately connected with Innah via the help portal on the dashboard. She was great to work with and answered all of my questions promptly. Thanks again for the help!
You are welcome, and please get back to us anytime you need help. :)
- Innah
The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!
We're glad to hear your feedback! We're just here if you need us! - Jon
Love the app so far and Tippy from the team was also very helpful! Looking forward to start getting my first referrals!
I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.
I am here to always help you out anytime you need assistance. We are so thankful for your wonderful review. :)
- Vino
I encountered some problems with the integration of Referral Candy with my shop's platform but Benz was really helpful in helping my to resolve my queries. She was really patient in my explanation and offered to clarify my doubts on Google Hangouts so that she can show me on her screen as well. Thank you for the great service!
Derek really went above and beyond for us. And he did it in about 5 seconds after my request for help! Highly appreciate it.
Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!
Thank you for five stars! Reach out any time! - Lorraine G.
Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.
The customer service has been great so far! I am happy with the app and would recommend it to other people.
I had an issue with installing code for the app so I reached out to Mardie who replied immediately. She was very friendly and helpful and had my issue solved in no time. Thanks Mardie, much appreciaed.
Many thanks again for the review and please feel free to write to us if there is anything else. - Mardie