Avis (2 170)
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Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!
Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.
Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson
I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.
Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.
UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.
Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.
JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!
So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!
Having a live chat with operators online all the time is great. DEREK was really helpful!
Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.
DWIGHT was really helpful in answering my questions when our team needed the support. We are new in using Referral Candy, and we are already liking it!