Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 175)
Affiner
-
Par note
Had a couple hiccups getting started with the app and had to reach out to support. Fortunately, the support team was wonderful and extremely helpful. Big shout out to Derek Benito on the support team, who not only helped resolve my issues but was even willing to meet live to understand and ensure resolution.
Thank you Derek!
The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!
We're glad to hear your feedback! We're just here if you need us! - Jon
Love the app so far and Tippy from the team was also very helpful! Looking forward to start getting my first referrals!
The setup is not ideal, took us a few weeks to get it up and running but the service was great. Cris @referralcandy is a trooper.
Thank you for your review! Don't hesitate to hit us up whenever you have questions! _ Cris
This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.
I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.
I am here to always help you out anytime you need assistance. We are so thankful for your wonderful review. :)
- Vino
I encountered some problems with the integration of Referral Candy with my shop's platform but Benz was really helpful in helping my to resolve my queries. She was really patient in my explanation and offered to clarify my doubts on Google Hangouts so that she can show me on her screen as well. Thank you for the great service!
Derek really went above and beyond for us. And he did it in about 5 seconds after my request for help! Highly appreciate it.
Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!
Thank you for five stars! Reach out any time! - Lorraine G.
Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.