Avis (2 174)
Affiner
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Par note
Innah was super helpful and sweet.
She helped us set up our first referral program through Klaviyo and Referral Candy!
You were also a delight to work with. Glad to have assisted you with your concerns. :)
- Innah
Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!
Tippy was very helpful in getting us started with Referral Candy! He was there every step of the way, and was much appreciated. He immediately booked me into a call with him and walked me through the app. Looking forward to him helping us out in the future.
Tippy is the best, great customer Service! He helped me a lot building CandyReferral into the website!
Benz was so HELPFUL, knowledgeable, patient & resolved my problem very quickly!!!! If it wasn't for her I wouldn't have been able to use this app properly & now I finally have it working thanks to her. She is a superstar & great customer service, communication skills!
Great customer service! Jon was super helpful, and replied to my questions really quickly.
The app is easy to setup
The app is working great for me so far. Jon was very helpful and patient with helping set everything up. Thanks Referral Candy!
**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.
***prior review:
This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.
Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.
Thanks for this great feedback! We're super excited to see how your customers would benefit from your referral program.
- JC
The customer Service helped me to figure it out. Will try the app soon. So far it is great
We're excited for you to try our referral program, and thank you as well for your time today and for writing this review. :)
- Katherine