Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 191)
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It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!
Great customer service! Jon was super helpful, and replied to my questions really quickly.
The app is easy to setup
**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.
***prior review:
This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.
Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.
Thanks for this great feedback! We're super excited to see how your customers would benefit from your referral program.
- JC
I am just starting with the app - the service via chat and specifically Karen was hugely helpful and proactive. Thank you
The customer Service helped me to figure it out. Will try the app soon. So far it is great
We're excited for you to try our referral program, and thank you as well for your time today and for writing this review. :)
- Katherine
Atendimento personalizado com muito cuidado e atenção, Tippy foi exelente e ajudou em todas as minhas dúvidas.
Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks
Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!
You are welcome! Thanks also for your awesome feedback.
-Cris
Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.
Thanks so much for the review! We're here for you if you need further help - Valerie